PureCars Trade Report

New 2020 Toyota Avalon Hybrid XSE Sedan in Milwaukee, WI

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Installed Options

Special Color
$425

50 State Emissions
N/A

expand/collapse
All-Weather Floor Liners and Cargo Tray Package
$259

Includes front and rear all-weather floor liners and cargo tray.

expand/collapse
Premium Audio w/Dynamic Navigation and JBL w/Clari-Fi
$1720

Includes JBL premium audio system with Clari-Fi, 14 speakers including subwoofer and 1200W amplifier, 9-in. touch-screen, USB 2.0 media port, Dynamic Navigation with 3-year trial, Dynamic POI search, Dynamic voice recognition, hands-free phone capability and music streaming via Bluetooth wireless technology, Apple CarPlay and Amazon Alexa compatibility, Siri Eyes Free, HD radio, SiriusXM with 3-month All Access trial, Safety Connect and Service Connect with 3-year trial, Remote Connect and Destination Assist with 6-month trial, and Wi-Fi Connect powered by Verizon with up to 2 GB within 6-month trial.

Internet Special!
MSRP
$42,709
Customer Cash
Customer CashExp: 03/31/2020
$1750
Pricing Disclaimer
- $1,750
Heiser Discount
- $3,465
HEISER SALE PRICE
$37,494
Sign Up For Price Drop Alerts

Vehicle Details

Mileage 4
Trim XSE
Stock # T45248
VIN 4T1E21FB9LU013465
Exterior Color Wind Chill Pearl
Interior Color Gray Softex® + Ultrasuede®
Gas Mileage City:43 Hwy:43
Doors 4
Passengers 5
Engine 2.5L 4 cyls Hybrid
Transmission Electronically Controlled Variable Transmission
Drivetrain FWD

Currently Viewing

2020 Toyota Avalon Hybrid XSE

New 2020 Toyota Avalon Hybrid XSE Sedan

Mileage: 4

MSRP
$42,709
Customer Cash
Customer CashExp: 03/31/2020
$1750
Pricing Disclaimer
- $1,750
Heiser Discount
- $3,465
HEISER SALE PRICE
$37,494

Description

Picture may not represent actual vehicle. Price varies based on Trim levels and Options (See dealer to verify in-stock inventory, options and actual selling price. Inaccuracies may occur and we may not honor misprints). Plus tax, title, license and $349 dealer service fee, to approved credit....
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Additional Vehicle Information

  • Features
  • Specs
  • Warranty

Features

Features

  • Safety
  • Comfort
  • Exterior
  • Technology
  • Mechanical
  • Interior

Safety

Safety

Pedestrian safety sound generation
Rearview monitor in dash
Cross traffic alert rear
Impact absorbing seats dual front
Autonomous braking
Pre-collision warning system audible warning, visual warning
Lane keeping assist
Child safety door locks
Child seat anchors LATCH system
Energy absorbing steering column
Impact sensor battery disconnect, door unlock, fuel cut-off, alert system
Safety brake pedal system
Body side reinforcements side impact door beams
Emergency interior trunk release
Camera system rearview
Blind spot safety sensor/alert
Lane deviation sensors
Crumple zones front, rear

Airbags

Airbag deactivation occupant sensing passenger
Side airbags front, rear
Knee airbags dual front
Front airbags dual
Side curtain airbags front, rear
Side-curtain airbag rollover sensor

Security

Power door locks anti-lockout, auto-locking
Anti-theft system engine immobilizer, alarm with remote
2-stage unlocking doors

Mirrors

Side mirrors integrated turn signals, heated
Side mirror adjustments power, manual folding

Comfort

Comfort Features

Dash trim leatherette
Center console trim leatherette
Interior accents faux suede, aluminum
Shift knob trim leather
Steering wheel trim leather
Armrests rear folding, rear center with cupholders
Floor material carpet
Foot pedal trim aluminum
Door trim leatherette

Convenience Features

Wireless charging station front
Cupholders front, rear
Steering wheel tilt and telescopic
Cruise control adaptive
One-touch windows 4
Reading lights front, rear
Power steering variable/speed-proportional
Multi-function remote illuminated entry, panic alarm, proximity entry system, trunk release
Cargo area light
Retained accessory power
Power windows lockout button
Courtesy lights door
Footwell lights
Overhead console front
Steering wheel mounted controls audio, cruise control, phone, multi-function, paddle shifter, voice control
Push-button start
Vanity mirrors dual illuminating
Power outlet(s) 12V front
Assist handle rear, front
Center console front console with armrest and storage, illuminated
Rearview mirror auto-dimming
Universal remote transmitter Homelink - garage door opener
Storage front seatback, grocery bag holder, sunglasses holder, cargo net, door pockets, accessory hook

Air Conditioning

Front air conditioning automatic climate control
Front air conditioning zones dual
Rear vents second row
Humidity/dewpoint sensors
Air filtration

Exterior

Roof

Moonroof / Sunroof tilt/slide, one-touch open/close, anti-trapping, power glass, sliding sunshade

Exterior Features

Active grille shutters
Exhaust hidden
Mirror color black
Front bumper color body-color
Door handle color body-color
Headlight bezel color smoked chrome
Grille color black
Rear bumper color body-color
Rear spoiler color black
Window trim chrome
Rear spoiler lip

Lights

Daytime running lights LED
Taillights LED
Headlights auto high beam dimmer, LED, auto delay off, auto on/off

Tires and Rims

Spare tire size temporary
Tire type all season
Wheels painted alloy
Spare tire mount location inside
Spare wheel type steel
Tire Pressure Monitoring System

Windows

Window defogger rear
Front wipers speed sensitive, variable intermittent
Power windows safety reverse
Solar-tinted glass
Laminated glass acoustic

Technology

Audio System

Radio voice operated, touch screen display, AM/FM, HD radio
Auxiliary audio input Bluetooth, jack, USB, iPod/iPhone
Internet radio app iHeartRadio, Slacker
Antenna type diversity, mast
Total speakers 8
Radio data system
Speed sensitive volume control
Satellite radio SiriusXM

Telematics

Electronic messaging assistance with read function, voice operated
Wifi hotspot
Smart device app function vehicle location, maintenance status, lock operation
Navigation app Scout GPS Link
Driver assistance app roadside assistance
Wireless data link Bluetooth
Phone hands free
Real time traffic

In Car Entertainment

Connected in-car apps Yelp, weather, sports, stocks, Amazon Alexa
Infotainment Apple CarPlay ready
Infotainment screen size 9 in.

Instrumentation

Instrument cluster screen size 7 in.
Trip computer
Driver information system
Clock
Gauge tachometer
Compass
Digital odometer
External temperature display
Warnings and reminders lamp failure, low fuel, engine oil, coolant, maintenance due, tire fill alert
Multi-function display
Fuel economy display MPG, range
Trip odometer 2

Mechanical

Drivetrain

Drive mode selector

Engine

Auto start/stop
Electric Motor HP 118
Electric Motor Power Output (Kilowatts) 88
Hybrid Gas Engine [email protected] 5700
Hybrid gas Engine [email protected] 3600
Hybrid Gas Engine HP 176
Hybrid Gas Engine Torque 163
Electric Motor Torque 149
Electric motor battery type nickel-metal hydride
Battery saver

Suspension

Rear stabilizer bar diameter 27 mm
Front suspension classification independent
Rear suspension classification independent
Front struts MacPherson
Rear suspension type multi-link
Rear spring type coil
Front spring type coil
Front suspension type lower control arms
Tuned suspension sport
Rear shock type gas
Front shock type gas
Front stabilizer bar diameter 27 mm

Brakes

Rear brake type disc
Rear brake diameter 11.1
Front brake diameter 12.0
Front brake type ventilated disc
Regenerative braking system
Braking assist
Electronic brakeforce distribution
ABS 4-wheel
Power brakes
Electronic parking brake auto off

Stability and Traction

Stability control
Traction control
Hill holder control

Hybrid

Starter type motor/generator

Interior

Seats

Upholstery accents faux suede, perforated
Driver seat power adjustments height, 10, lumbar, reclining
Passenger seat power adjustments height, 8, reclining
Passenger seat heated
Driver seat heated
Rear headrests 3, adjustable
Rear seat folding split
Front headrests 2, adjustable
Front seat type bucket
Upholstery leatherette
Rear seat type 60-40 split bench

Seatbelts

Seatbelt pretensioners front
Seatbelt force limiters front
Emergency locking retractors rear, front
Seatbelt warning sensor front
Rear seatbelts 3-point
Front seatbelts 3-point

Specs

Specs

Drive Type

Drive Type FWD

Seating

Standard Seating 5
Max Seating 5
Head Room (front) 37.4 in
Head Room (rear) 37.1 in
Hip Room (front) 55.8 in
Hip Room (rear) 54.7 in
Shoulder Room (front) 58.3 in
Shoulder Room (rear) 57.1 in
Leg Room (front) 42.1 in
Leg Room (rear) 40.4 in
Seating Rows 2

Measurements of Size & Shape

Length 195.9 in
Width 72.8 in
Width (without mirrors) 72.8 in
Height 56.5 in
Wheelbase 113 in
Ground Clearance 5.3 in
Track Width (front) 62.6 in
Track Width (rear) 63.4 in

Measurements of Weight

Curb Weight 3671 lbs

Truck Specifications

Max Payload 940 lbs

Interior Dimensions

Cargo Volume 16.09 cu ft
Passenger Volume 102.2 cu ft

Performance Specifications

Aerodynamic Drag 0.27 Cd
Turning Circle 38.7 ft

Fuel Tanks

Fuel Capacity 13.2 Gallons

Wheels and Tires

Front Tire Type P235/45R18 94V
Front Wheel Diameter 18.0 x 8.0 in
Rear Tire Type P235/45R18 94V
Rear Wheel Diameter 18.0 x 8.0 in

Warranty

Warranty

  • 24 Hour Roadside Assistance: 24 months / Unlimited miles
  • Accessory: 36 months / 36,000 miles
  • California Emission Defect: 36 months / 50,000 miles
  • California Emission Long Term Defect: 84 months / 70,000 miles
  • California Emission Performance: 36 months / 50,000 miles
  • Corrosion Perforation: 60 months / Unlimited miles
  • Federal Emission Defect: 36 months / 36,000 miles
  • Federal Emission Long Term Defect: 96 months / 80,000 miles
  • Federal Emission Performance: 24 months / 24,000 miles
  • Hybrid Specific Components: 96 months / 100,000 miles
  • New Car Basic Warranty: 36 months / 36,000 miles
  • No Cost Factory Scheduled Maint.: 24 months / 25,000 miles
  • Safety Restraint System: 60 months / 60,000 miles
  • Transferable Powertrain: 60 months / 60,000 miles

While we check with car manufacturers and other sources to confirm the accuracy and completeness of the data contained in this chart, we make no guarantees or warranties, either expressed or implied, with respect to the data in this report. Although we make every attempt to keep this chart up to date, all warranty information is subject to change without notice.

Awards

Award
Best CPO Value in America: Passenger Cars (2020 Model)
- Vincentric

Award
Best Value in America: Passenger Cars (2020 Model)
- Vincentric

Crash-Test Ratings

2020 Toyota AVALON HYBRID 4 DR FWD

Overall
Full StarFull StarFull StarFull StarFull Star
Front Crash Overall
Full StarFull StarFull StarFull StarEmpty Star
Front Crash Driver
Full StarFull StarFull StarFull StarEmpty Star
Front Crash Passenger
Full StarFull StarFull StarFull StarEmpty Star
Side Crash Overall
Full StarFull StarFull StarFull StarFull Star
Side Barrier Overall
N/A
Side Barrier Driver
Full StarFull StarFull StarFull StarFull Star
Side Barrier Passenger
Full StarFull StarFull StarFull StarFull Star
Side Pole Driver
Full StarFull StarFull StarFull StarFull Star
Side Combined Front
N/A
Side Combined Rear
Full StarFull StarFull StarFull StarFull Star
Rollover
Full StarFull StarFull StarFull StarEmpty Star

Green Score

EPA Green Score ( California LEV-III SULEV30 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
7
1
7
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
9
1
9
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
Yes

EPA Green Score ( Federal Tier 3 Bin 30 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
7
1
7
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
9
1
9
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
Yes

Available Incentives

$1750 - Toyota Cash *On Approved Credit Calculate

See More +Expires: 03-31-2020

Special APR *On Approved Credit

See More +Expires: 03-31-2020

* While we check with car manufacturers and other sources to confirm the accuracy and completeness of the data contained in this chart, we make no guarantees or warranties, either expressed or implied, with respect to the data in this report. Although we make every attempt to keep this chart up to date, all incentive information is subject to change without notice.

Special Offers

$500 - College Grad Rebate*On Approved Credit Calculate

Details:
College Grad Rebate: $500 rebate on select new untitled Toyota models when you finance or lease through a Toyota dealer and Toyota Financial Services. Plus, enjoy competitive APRs on all new untitled Toyota vehicles as well as Toyota Certified Used Vehicles and Scion Certified Pre-Owned Vehicles!
See Less -Expires: 03-31-2020

$500 - $500 Military Rebate*On Approved Credit Calculate

See More +Expires: 03-31-2020

* While we check with car manufacturers and other sources to confirm the accuracy and completeness of the data contained in this chart, we make no guarantees or warranties, either expressed or implied, with respect to the data in this report. Although we make every attempt to keep this chart up to date, all incentive information is subject to change without notice.

Testimonials

"I was very pleased with my experience. Jason and shahat..."

SCOTTMAMAYEK
DEALERRATER
3-30-2020
Full Star Full Star Full Star Full Star Full Star

I was very pleased with my experience. Jason and shahat were very helpfully and pleasant to work with. Even the staff I was not working directly with were helpful and friendly. I would definitely recommend this dealership.

"Ordered a 2020 Toyota Tacoma"

Nor Elba
DEALERRATER
3-30-2020
Full Star Full Star Full Star Full Star Full Star

Except for the approximately 3 1/2 month wait for my new Tacoma to get just the truck I wanted, which appears to be the manufacturer's delay alone, everyone was easy to work with and Al kept me informed through the process. No high pressure, and customer satisfaction was the goal.

"Roger was very nice and helpful. Friendly and great to do..."

kathy.lakritz
DEALERRATER
3-30-2020
Full Star Full Star Full Star Full Star Full Star

Roger was very nice and helpful. Friendly and great to do business with. I recommend him for all car buying needs. Was not pushy or aggressive at all! Thank you

"I'm grateful for the assist and help of heiser toyota..."

HERSTYLE88
DEALERRATER
3-29-2020
Full Star Full Star Full Star Full Star Full Star

I'm grateful for the assist and help of heiser toyota sales guys to manager to finance department of helping me choose and bought the car that want and like.

"Yes we would recommend this dealership. They were easy to..."

J-limb
DEALERRATER
3-28-2020
Full Star Full Star Full Star Full Star Full Star

Yes we would recommend this dealership. They were easy to work with and eager to please. They found us the perfect vehicle that we hadn’t even seen on the lot. James and Alina Limberg

Great, friendly service

COREY.JANE
CARS
3-26-2020
Full Star Full Star Full Star Full Star Full Star

Goran was friendly, open, and great work with. He helped us understand all the financing and warranty options for our new car and made sure all of our questions were fully answered. We are grateful we got to work with him throughout the purchasing process. Thank you!

Helpful, affable staff. I came in early in the morning...

CRISTON22
CARS
3-26-2020
Full Star Full Star Full Star Full Star Full Star

Helpful, affable staff. I came in early in the morning talk to the service department even though my appointment i schedule on the internet didn't go thru i was help right away.

Wonderful experience. Was very helpful and informative.....

UBERTSTEVE
CARS
3-26-2020
Full Star Full Star Full Star Full Star Full Star

Wonderful experience. Was very helpful and informative.. spent the time explaining in detail the technology package. My wife and I will certainly be back for our next purchase.

"Wonderful experience. Was very helpful and informative....."

UBERTSTEVE
DEALERRATER
3-26-2020
Full Star Full Star Full Star Full Star Full Star

Wonderful experience. Was very helpful and informative.. spent the time explaining in detail the technology package. My wife and I will certainly be back for our next purchase.

"Great, friendly service"

COREY.JANE
DEALERRATER
3-26-2020
Full Star Full Star Full Star Full Star Full Star

Goran was friendly, open, and great work with. He helped us understand all the financing and warranty options for our new car and made sure all of our questions were fully answered. We are grateful we got to work with him throughout the purchasing process. Thank you!

"Helpful, affable staff. I came in early in the morning..."

CRISTON22
DEALERRATER
3-26-2020
Full Star Full Star Full Star Full Star Full Star

Helpful, affable staff. I came in early in the morning talk to the service department even though my appointment i schedule on the internet didn’t go thru i was help right away.

"Thanks for being beyond helpful!!"

Erika
DEALERRATER
3-25-2020
Full Star Full Star Full Star Full Star Full Star

This is our 4th car and Roger did everything possible to get us the best deal ever! He did! Thank you so much for finding me the best truck ever and the best financing!

"great deal"

poelaronda
DEALERRATER
3-25-2020
Full Star Full Star Full Star Full Star Full Star

Thank you so much Mr. Altaf Hussain for helping me and my husband , we love the car you help us get thank you for beening so nice to us ,and your staff, keep up the good work .I will see you again in a year .I can"t wait to show my co workers.I promise you they wii come for a new car .I"m very happy ,thank you again Mr.Altaf Hussain ,from Laronda Poe

"Had a pleasant experience. Purchased car new from Heiser..."

JCROCE35
DEALERRATER
3-25-2020
Full Star Full Star Full Star Empty Star Empty Star

Had a pleasant experience. Purchased car new from Heiser and been taking car to Heiser for service ever since. Always had a good experience, only being doing basic oil and filter service, but will use dealership for any other service. Thank you

great deal

poelaronda
CARS
3-25-2020
Full Star Full Star Full Star Full Star Full Star

Thank you so much Mr. Altaf Hussain for helping me and my husband , we love the car you help us get thank you for beening so nice to us ,and your staff, keep up the good work .I will see you again in a year .I can"t wait to show my co workers.I promise you they wii come for a new car .I"m very happy ,thank you again Mr.Altaf Hussain ,from Laronda Poe

Had a pleasant experience. Purchased car new from Heiser...

JCROCE35
CARS
3-25-2020
Full Star Full Star Full Star Empty Star Empty Star

Had a pleasant experience. Purchased car new from Heiser and been taking car to Heiser for service ever since. Always had a good experience, only being doing basic oil and filter service, but will use dealership for any other service. Thank you

Thanks for being beyond helpful!!

Erika
CARS
3-25-2020
Full Star Full Star Full Star Full Star Full Star

This is our 4th car and Roger did everything possible to get us the best deal ever! He did! Thank you so much for finding me the best truck ever and the best financing!

"A-1 Service"

JFGUINN
DEALERRATER
3-24-2020
Full Star Full Star Full Star Full Star Full Star

Great service. Appointment on time and service completed in timely manner. Intake person was very efficient and helpful in gathering information on service needed. Thanks!

"Quick process "

Charlie
DEALERRATER
3-24-2020
Full Star Full Star Full Star Full Star Full Star

This is our second vehicle from Heiser . Each visit was low pressure ,friendly and ended in fair negotiations as well as a the purchase of a vehicle

A-1 Service

JFGUINN
CARS
3-24-2020
Full Star Full Star Full Star Full Star Full Star

Great service. Appointment on time and service completed in timely manner. Intake person was very efficient and helpful in gathering information on service needed. Thanks!

Quick process

Charlie
CARS
3-24-2020
Full Star Full Star Full Star Full Star Full Star

This is our second vehicle from Heiser . Each visit was low pressure ,friendly and ended in fair negotiations as well as a the purchase of a vehicle

Excellent, honest, competent.

RANDYPARLEE
CARS
3-20-2020
Full Star Full Star Full Star Full Star Full Star

This is the finest car dealership I have ever used. The people are honest, they don't push service unless you really need it, I have had service people actually tell me I didn't need service I requested. My wife has a Nissan Juke which we have serviced here because we don't trust other dealers. When they fix something it is fixed and I don't need to go back. The best.

excellent sales person

george
CARS
3-20-2020
Full Star Full Star Full Star Full Star Full Star

I've had two Prius before and had very good service and gas mileage from them. This one is my third upgrade and the sales management and person could answer all my questions,and make me feel very good about the new car and all the options it had.

"excellent sales person"

george
DEALERRATER
3-20-2020
Full Star Full Star Full Star Full Star Full Star

I've had two Prius before and had very good service and gas mileage from them. This one is my third upgrade and the sales management and person could answer all my questions,and make me feel very good about the new car and all the options it had.

"Excellent, honest, competent."

RANDYPARLEE
DEALERRATER
3-20-2020
Full Star Full Star Full Star Full Star Full Star

This is the finest car dealership I have ever used. The people are honest, they don't push service unless you really need it, I have had service people actually tell me I didn't need service I requested. My wife has a Nissan Juke which we have serviced here because we don't trust other dealers. When they fix something it is fixed and I don't need to go back. The best.

"I had such a great experience here that I wish I was rich..."

PAKUTHOR
DEALERRATER
3-19-2020
Full Star Full Star Full Star Full Star Full Star

I had such a great experience here that I wish I was rich so I can go back and buy more cars! Trevor Tucek reached out to me within seconds of me putting in a request to see a car online. He was so flexible with me (I changed my apt time about three times) and when I arrived, I was tended to immediately. I was then brought to Alex Hall, who worked for hours with my parents and I. He must have ran miles that day between talking to us and going to the back to try to get my monthly payments down to where I needed them to be. He was very kind and had a great sense of humor. Being that this is my first car purchase, I did not know much of the process. Alex never looked like he was in a rush or trying to push us out the door. I asked for either a white or a black car, and we settled for blue with SO many cool features that I never knew I’d love so much. The blue is also very pretty. I can’t stop looking out at my car. Alex also always checked in on us to make sure that we were not waiting too long for the paperwork process. He made us feel important and very visible. I could not say enough good stuff about him! He felt like family by the end of the day! Moving forward, we worked with Brett Maple. He told us that he was new to the branch and asked us to be patient with him since a lot of the paperwork was slightly different. If he had not said that, I would not even know. He went through the whole application process with us without skipping a beat. He also was very patient in explaining terms to me and I’m so pleased to have worked with him. I feel like he really listened to us and did not try to keep pushing and pushing after we say no to extra things. I absolutely loved my experience here and would recommend everyone here for their cars. I was so afraid to buy a car, but I can really tell that everyone worked hard to make sure that I got the deal that I wanted. I was treated with kindness by everyone from the front of the store to the back. Thank you to Heiser TOYOTA for making a girl happy!!

"Picked Up for service!"

BKRMAMA1
DEALERRATER
3-19-2020
Full Star Full Star Full Star Full Star Full Star

My car was due for a tire rotation, but with what is going on and everyone staying in I thought I would get it done at a later date... that is until Heiser posted about pick up and deliver back to your home free of charge! I called at 11 and at 1 James picked up my vehicle and 1 hour and 15 min later delivered it back to me, Service Complete! I was impressed that James wore sterile gloves to drive my car. Everything was handled with the utmost care. Thanks so much Heiser...

"Bill Lawrence did a great job. Next car I buy, I’ll be..."

MARK_651
DEALERRATER
3-19-2020
Full Star Full Star Full Star Full Star Full Star

Bill Lawrence did a great job. Next car I buy, I’ll be looking for Bill. He was very thorough and went through our vehicles explaining every feature and technology.

"Perfect Service"

JOHNLOVEMONKEYS
DEALERRATER
3-19-2020
Full Star Full Star Full Star Full Star Full Star

Stopped in for a routine maintenance... Dana took care of me. Also mentioned 2 things I needed to have checked out and got me out of there in less than 60 minutes. Thanks!!

Perfect Service

JOHNLOVEMONKEYS
CARS
3-19-2020
Full Star Full Star Full Star Full Star Full Star

Stopped in for a routine maintenance... Dana took care of me. Also mentioned 2 things I needed to have checked out and got me out of there in less than 60 minutes. Thanks!!

Bill Lawrence did a great job. Next car I buy, I'll be...

MARK_651
CARS
3-19-2020
Full Star Full Star Full Star Full Star Full Star

Bill Lawrence did a great job. Next car I buy, I'll be looking for Bill. He was very thorough and went through our vehicles explaining every feature and technology.

Picked Up for service!

BKRMAMA1
CARS
3-19-2020
Full Star Full Star Full Star Full Star Full Star

My car was due for a tire rotation, but with what is going on and everyone staying in I thought I would get it done at a later date... that is until Heiser posted about pick up and deliver back to your home free of charge! I called at 11 and at 1 James picked up my vehicle and 1 hour and 15 min later delivered it back to me, Service Complete! I was impressed that James wore sterile gloves to drive my car. Everything was handled with the utmost care. Thanks so much Heiser...

I had such a great experience here that I wish I was rich...

PAKUTHOR
CARS
3-19-2020
Full Star Full Star Full Star Full Star Full Star

I had such a great experience here that I wish I was rich so I can go back and buy more cars! Trevor Tucek reached out to me within seconds of me putting in a request to see a car online. He was so flexible with me (I changed my apt time about three times) and when I arrived, I was tended to immediately. I was then brought to Alex Hall, who worked for hours with my parents and I. He must have ran miles that day between talking to us and going to the back to try to get my monthly payments down to where I needed them to be. He was very kind and had a great sense of humor. Being that this is my first car purchase, I did not know much of the process. Alex never looked like he was in a rush or trying to push us out the door. I asked for either a white or a black car, and we settled for blue with SO many cool features that I never knew I'd love so much. The blue is also very pretty. I can't stop looking out at my car. Alex also always checked in on us to make sure that we were not waiting too long for the paperwork process. He made us feel important and very visible. I could not say enough good stuff about him! He felt like family by the end of the day! Moving forward, we worked with Brett Maple. He told us that he was new to the branch and asked us to be patient with him since a lot of the paperwork was slightly different. If he had not said that, I would not even know. He went through the whole application process with us without skipping a beat. He also was very patient in explaining terms to me and I'm so pleased to have worked with him. I feel like he really listened to us and did not try to keep pushing and pushing after we say no to extra things. I absolutely loved my experience here and would recommend everyone here for their cars. I was so afraid to buy a car, but I can really tell that everyone worked hard to make sure that I got the deal that I wanted. I was treated with kindness by everyone from the front of the store to the back. Thank you to Heiser TOYOTA for making a girl happy!!

"Tria did a great job answering all of our questions and..."

TDBLAUBACH
DEALERRATER
3-18-2020
Full Star Full Star Full Star Full Star Full Star

Tria did a great job answering all of our questions and getting the little things (bigger things to us) taken care. He was also a good liaison between us and the sales manager. We are very satisfied. Looking forward to driving another Toyota to the 350,000 mile mark. Todd and Denise Blaubach

"Tria lee was awesome to work with definitely recommend..."

JAMESHER89
DEALERRATER
3-18-2020
Full Star Full Star Full Star Full Star Full Star

Tria lee was awesome to work with definitely recommend working with at heiser when in the market with new cars or used cars fantastic job.

Tria lee was awesome to work with definitely recommend...

JAMESHER89
CARS
3-18-2020
Full Star Full Star Full Star Full Star Full Star

Tria lee was awesome to work with definitely recommend working with at heiser when in the market with new cars or used cars fantastic job.

Tria did a great job answering all of our questions and...

TDBLAUBACH
CARS
3-18-2020
Full Star Full Star Full Star Full Star Full Star

Tria did a great job answering all of our questions and getting the little things (bigger things to us) taken care. He was also a good liaison between us and the sales manager. We are very satisfied. Looking forward to driving another Toyota to the 350,000 mile mark. Todd and Denise Blaubach

"Quick turn around on a new car issue not starting. Thank..."

DALELEIFKER
DEALERRATER
3-17-2020
Full Star Full Star Full Star Full Star Full Star

Quick turn around on a new car issue not starting. Thank you for your prompt attention to my issue thus allowing me to get back to work timely.

Glenn Saito
Glenn Saito
GOOGLE
3-17-2020
Full Star Full Star Full Star Empty Star Empty Star
Elaine Schumacher
Elaine Schumacher
GOOGLE
3-17-2020
Full Star Full Star Full Star Full Star Empty Star

The person that set up our appointment had down a vehicle we no longer owned. Otherwise the service was friendly and fast

Quick turn around on a new car issue not starting. Thank...

DALELEIFKER
CARS
3-17-2020
Full Star Full Star Full Star Full Star Full Star

Quick turn around on a new car issue not starting. Thank you for your prompt attention to my issue thus allowing me to get back to work timely.

"Always courteous and professional service. The service..."

LASUSAV
DEALERRATER
3-16-2020
Full Star Full Star Full Star Full Star Full Star

Always courteous and professional service. The service department is one of the reasons I come to Heiser Toyota. Have been a loyal customer for over 20 years!

"I am totally satisfied in the service I received. It took..."

DRP4904
DEALERRATER
3-16-2020
Full Star Full Star Full Star Full Star Full Star

I am totally satisfied in the service I received. It took less time than I was told it would take. Thank you for your support.

"Messy Oil Change, TPMS not reading"

badmoose
DEALERRATER
3-16-2020
Full Star Full Star Full Star Full Star Empty Star

I have always had great service at Heiser Toyota, This time I'm not sure what happened. Saturday after I got home, I walked past the front of my truck, I could smell a hint of oil burning. So I popped the hood, there was oil allover the engine cover, with puddles in the indentations. I took pictures and removed the cover and cleaned it up. Also noticed that the TPMS wasn't reading on the dash, when I ran through the menus.

"Great Service"

TOM
DEALERRATER
3-16-2020
Full Star Full Star Full Star Full Star Full Star

Bob took great care of me and my car. Always exceeds my expectations, that just does not happen that much these days. Ready when promised and I love the pre-paid maintenance, no bill to pay, just grab the keys and go!

Great Service

TOM
CARS
3-16-2020
Full Star Full Star Full Star Full Star Full Star

Bob took great care of me and my car. Always exceeds my expectations, that just does not happen that much these days. Ready when promised and I love the pre-paid maintenance, no bill to pay, just grab the keys and go!

Messy Oil Change, TPMS not reading

badmoose
CARS
3-16-2020
Full Star Full Star Full Star Empty Star Empty Star

I have always had great service at Heiser Toyota, This time I'm not sure what happened. Saturday after I got home, I walked past the front of my truck, I could smell a hint of oil burning. So I popped the hood, there was oil allover the engine cover, with puddles in the indentations. I took pictures and removed the cover and cleaned it up. Also noticed that the TPMS wasn't reading on the dash, when I ran through the menus.

I am totally satisfied in the service I received. It took...

DRP4904
CARS
3-16-2020
Full Star Full Star Full Star Full Star Full Star

I am totally satisfied in the service I received. It took less time than I was told it would take. Thank you for your support.

Always courteous and professional service. The service...

LASUSAV
CARS
3-16-2020
Full Star Full Star Full Star Full Star Full Star

Always courteous and professional service. The service department is one of the reasons I come to Heiser Toyota. Have been a loyal customer for over 20 years!

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