PureCars Trade Report

New 2020 Toyota Highlander XLE SUV in Milwaukee, WI

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Installed Options

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All-Weather Floor Liners Package
$318

Includes first, second and third row all-weather floor liners and cargo liner.

Tow Hitch Receiver w/Wiring Harness
$699

50 State Emissions
N/A

MSRP
$43,337
Sign Up For Price Drop Alerts

Vehicle Details

Mileage 2
Trim XLE
Stock # T45950
VIN 5TDGZRBH2LS509648
Exterior Color Magnetic Gray Metallic
Interior Color Graphite Softex®
Gas Mileage City:20 Hwy:27
Doors 4
Passengers 8
Engine 3.5L V6
Transmission Automatic 8-Speed
Drivetrain AWD

Currently Viewing

2020 Toyota Highlander XLE

New 2020 Toyota Highlander XLE SUV

Mileage: 2

MSRP
$43,337

Additional Vehicle Information

  • Features
  • Specs
  • Warranty

Features

Features

  • Exterior
  • Interior
  • Safety
  • Technology
  • Mechanical
  • Comfort

Exterior

Roof

Moonroof / Sunroof tilt/slide, one-touch open/close, anti-trapping, power glass, sliding sunshade
Roof rails color chrome
Roof rails

Lights

Front fog lights LED
Daytime running lights
Taillights LED
Headlights auto high beam dimmer, LED, auto delay off, auto on/off
Exterior entry lights security approach lamps

Tires and Rims

Spare tire size temporary
Tire type all season
Wheels alloy
Spare tire mount location underbody
Spare wheel type steel
Tire Pressure Monitoring System

Windows

Rear wiper intermittent, reverse gear sensitive, with washer
Heated windshield wiper rests
Window defogger rear
Front wipers variable intermittent
Power windows safety reverse
Rear privacy glass
Laminated glass infrared-reflecting
Solar-tinted glass

Doors

Liftgate window fixed
Rear door type power liftgate with closure assist

Exterior Features

Front bumper color body-color
Mirror color body-color
Door handle color body-color
Rear spoiler roofline
Rear spoiler color body-color
Grille color black, silver surround
Mudguards rear, front
Exhaust tip color stainless-steel
Window trim chrome
Rocker panel color body-color
Rear bumper color black

Interior

Seatbelts

Emergency locking retractors third row, rear, front
Seatbelt pretensioners front
Seatbelt force limiters front
Seatbelt warning sensor front
Third row seatbelts 3-point
Rear seatbelts 3-point
Front seatbelts 3-point

Seats

Driver seat power adjustments height, 10, lumbar, reclining
Third row headrests 3, adjustable
Passenger seat heated
Driver seat heated
Rear headrests 2, adjustable
Front headrests 2, adjustable
Third row seat type 40-60 split bench
Passenger seat power adjustments 4, reclining
Front seat type bucket
Upholstery leatherette
Rear seat type captains chairs
Rear seat manual adjustments reclining
Rear seat folding flat
Third row seat folding split, flat
Rear seat sliding

Steering

Steering ratio 14.2

Safety

Safety

Rearview monitor in dash
Cross traffic alert rear
Impact absorbing seats dual front
Autonomous braking
Pre-collision warning system audible warning, visual warning
Lane keeping assist
Traffic sign recognition
Camera system washer rear
Check rear seat reminder
Child safety door locks
Child seat anchors LATCH system
Energy absorbing steering column
Impact sensor door unlock, fuel cut-off, alert system
Safety brake pedal system
Body side reinforcements side impact door beams
Camera system rearview
Blind spot safety sensor/alert
Lane deviation sensors
Crumple zones front, rear

Airbags

Front airbags passenger seat cushion, dual
Airbag deactivation occupant sensing passenger
Side airbags front
Knee airbags driver
Side curtain airbags front, third row, rear
Side-curtain airbag rollover sensor

Security

Power door locks anti-lockout, auto-locking
Anti-theft system engine immobilizer, alarm with remote
2-stage unlocking doors

Mirrors

Side mirrors integrated turn signals, heated
Side mirror adjustments power, manual folding

Technology

Audio System

Radio voice operated, touch screen display, AM/FM, HD radio
Auxiliary audio input Bluetooth, USB, iPod/iPhone
Antenna type diversity, mast
Total speakers 6
Radio data system
Speed sensitive volume control
Satellite radio SiriusXM

Telematics

Electronic messaging assistance with read function, voice operated
Wifi hotspot
Smart device app function vehicle location, maintenance status, lock operation
Driver assistance app roadside assistance
Wireless data link Bluetooth
Phone hands free

In Car Entertainment

Infotainment Apple CarPlay ready, Android Auto ready
Connected in-car apps Amazon Alexa
Infotainment screen size 8 in.

Instrumentation

Instrument cluster screen size 7 in.
Trip computer
Driver information system
Clock
Gauge tachometer
Digital odometer
External temperature display
Warnings and reminders lamp failure, low fuel, engine oil, coolant, maintenance due, tire fill alert
Multi-function display
Fuel economy display MPG, range
Trip odometer 2

Mechanical

Drivetrain

Drive mode selector
Axle ratio 3.00
4WD type on demand
Center differential mechanical

Engine

Auto start/stop
Battery saver

Brakes

Rear brake diameter 13.3
Rear brake type disc
Front brake diameter 13.3
Front brake type ventilated disc
Braking assist
Electronic brakeforce distribution
ABS 4-wheel
Power brakes
Electronic parking brake auto off

Stability and Traction

Hill descent control
Stability control
Traction control
Hill holder control

Suspension

Front suspension classification independent
Rear suspension classification independent
Front struts MacPherson
Rear suspension type multi-link
Rear spring type coil
Front stabilizer bar
Rear stabilizer bar
Front spring type coil
Front suspension type lower control arms
Rear shock type gas
Front shock type gas

Comfort

Convenience Features

Center console organizer tray, front console with armrest and storage
Wireless charging station front
Cupholders front, third row, rear
Steering wheel tilt and telescopic
Cruise control adaptive
Sunshade side window
One-touch windows 4
Reading lights front, rear
Power steering variable/speed-proportional
Easy entry manual rear seat
Multi-function remote illuminated entry, panic alarm, proximity entry system, trunk release
Cargo area light
Retained accessory power
Power windows lockout button
Courtesy lights door
Overhead console front
Steering wheel mounted controls audio, cruise control, phone, multi-function, voice control
Push-button start
Vanity mirrors dual illuminating
Power outlet(s) two 12V front
Assist handle rear, front
Rearview mirror auto-dimming
Conversation mirror
Universal remote transmitter Homelink - garage door opener
Storage in dash, in floor, front seatback, grocery bag holder, cargo tie-down anchors and hooks, sunglasses holder, door pockets, accessory hook

Air Conditioning

Rear air conditioning automatic climate control, independently controlled
Front air conditioning automatic climate control
Front air conditioning zones dual
Rear air conditioning zones single
Air filtration
Rear vents third row

Comfort Features

Shift knob trim leather
Steering wheel trim leather
Interior accents metallic-tone, chrome
Armrests rear outboard seats
Floor material carpet
Door trim leatherette

Specs

Specs

Drive Type

Drive Type AWD

Seating

Standard Seating 7
Max Seating 8
Head Room (front) 38.4 in
Head Room (rear) 39.4 in
Hip Room (front) 57.2 in
Hip Room (rear) 57 in
Shoulder Room (front) 59 in
Shoulder Room (rear) 58.4 in
Leg Room (front) 40.4 in
Leg Room (rear) 41 in
Seating Rows 3
Head Room (third row) 36.1 in
Hip Room (third row) 45.6 in
Shoulder Room (third row) 55 in
Leg Room (third row) 27.7 in

Measurements of Size & Shape

Length 194.9 in
Width 76 in
Width (without mirrors) 76 in
Height 68.1 in
Wheelbase 112.2 in
Ground Clearance 8 in
Angle of Approach 17.9 degrees
Angle of Departure 23 degrees
Track Width (front) 65.3 in
Track Width (rear) 65.4 in
Break-over Angle 16.7 degrees

Measurements of Weight

Gross Vehicle Weight Rating 5935 lbs
Gross Vehicle Weight Range 5001-6000 lbs
Curb Weight 4370 lbs
Gross Combined Weight Rating 10935 lbs
Max Towing Capacity 5000 lbs

Truck Specifications

Max Payload 1565 lbs

Interior Dimensions

Cargo Volume 16 cu ft
Interior Volume 155.1 cu ft
Passenger Volume 139.1 cu ft
Cargo Volume (rear seats down) 84.3 cu ft
Cargo Volume (third row down) 48.4 cu ft

Performance Specifications

Turning Circle 37.4 ft

Fuel Tanks

Fuel Capacity 17.9 Gallons

Wheels and Tires

Front Tire Type 235/65R18 106V
Front Wheel Diameter 18.0 x 8.0 in
Rear Tire Type 235/65R18 106V
Rear Wheel Diameter 18.0 x 8.0 in

Warranty

Warranty

  • 24 Hour Roadside Assistance: 24 months / Unlimited miles
  • Accessory: 36 months / 36,000 miles
  • California Emission Defect: 36 months / 50,000 miles
  • California Emission Long Term Defect: 84 months / 70,000 miles
  • California Emission Performance: 36 months / 50,000 miles
  • Corrosion Perforation: 60 months / Unlimited miles
  • Federal Emission Defect: 36 months / 36,000 miles
  • Federal Emission Long Term Defect: 96 months / 80,000 miles
  • Federal Emission Performance: 24 months / 24,000 miles
  • New Car Basic Warranty: 36 months / 36,000 miles
  • No Cost Factory Scheduled Maint.: 24 months / 25,000 miles
  • Safety Restraint System: 60 months / 60,000 miles
  • Transferable Powertrain: 60 months / 60,000 miles

While we check with car manufacturers and other sources to confirm the accuracy and completeness of the data contained in this chart, we make no guarantees or warranties, either expressed or implied, with respect to the data in this report. Although we make every attempt to keep this chart up to date, all warranty information is subject to change without notice.

Awards

Award
Best Value in America: SUVs, Crossovers, and Vans Brand (2020 Model)
- Vincentric

Crash-Test Ratings

No Crash Test Data

Green Score

EPA Green Score ( California LEV-III ULEV70 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
5
1
5
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
5
1
5
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

EPA Green Score ( Federal Tier 3 Bin 70 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
5
1
5
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
5
1
5
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

Available Incentives

Call us for current finance incentives!

Special Offers

$750 - TFS APR Cash*On Approved Credit Calculate

Details:
Get $750 finance cash when you buy Highlander!
See Less -Expires: 03-31-2020

$500 - College Grad Rebate*On Approved Credit Calculate

See More +Expires: 03-31-2020

$500 - $500 Military Rebate*On Approved Credit Calculate

See More +Expires: 03-31-2020

* While we check with car manufacturers and other sources to confirm the accuracy and completeness of the data contained in this chart, we make no guarantees or warranties, either expressed or implied, with respect to the data in this report. Although we make every attempt to keep this chart up to date, all incentive information is subject to change without notice.

Testimonials

"Yes we would recommend this dealership. They were easy to..."

J-limb
DEALERRATER
3-28-2020
Full Star Full Star Full Star Full Star Full Star

Yes we would recommend this dealership. They were easy to work with and eager to please. They found us the perfect vehicle that we hadn’t even seen on the lot. James and Alina Limberg

"Wonderful experience. Was very helpful and informative....."

UBERTSTEVE
DEALERRATER
3-26-2020
Full Star Full Star Full Star Full Star Full Star

Wonderful experience. Was very helpful and informative.. spent the time explaining in detail the technology package. My wife and I will certainly be back for our next purchase.

"Great, friendly service"

COREY.JANE
DEALERRATER
3-26-2020
Full Star Full Star Full Star Full Star Full Star

Goran was friendly, open, and great work with. He helped us understand all the financing and warranty options for our new car and made sure all of our questions were fully answered. We are grateful we got to work with him throughout the purchasing process. Thank you!

"Helpful, affable staff. I came in early in the morning..."

CRISTON22
DEALERRATER
3-26-2020
Full Star Full Star Full Star Full Star Full Star

Helpful, affable staff. I came in early in the morning talk to the service department even though my appointment i schedule on the internet didn’t go thru i was help right away.

"Thanks for being beyond helpful!!"

Erika
DEALERRATER
3-25-2020
Full Star Full Star Full Star Full Star Full Star

This is our 4th car and Roger did everything possible to get us the best deal ever! He did! Thank you so much for finding me the best truck ever and the best financing!

"great deal"

poelaronda
DEALERRATER
3-25-2020
Full Star Full Star Full Star Full Star Full Star

Thank you so much Mr. Altaf Hussain for helping me and my husband , we love the car you help us get thank you for beening so nice to us ,and your staff, keep up the good work .I will see you again in a year .I can"t wait to show my co workers.I promise you they wii come for a new car .I"m very happy ,thank you again Mr.Altaf Hussain ,from Laronda Poe

"Had a pleasant experience. Purchased car new from Heiser..."

JCROCE35
DEALERRATER
3-25-2020
Full Star Full Star Full Star Empty Star Empty Star

Had a pleasant experience. Purchased car new from Heiser and been taking car to Heiser for service ever since. Always had a good experience, only being doing basic oil and filter service, but will use dealership for any other service. Thank you

great deal

poelaronda
CARS
3-25-2020
Full Star Full Star Full Star Full Star Full Star

Thank you so much Mr. Altaf Hussain for helping me and my husband , we love the car you help us get thank you for beening so nice to us ,and your staff, keep up the good work .I will see you again in a year .I can"t wait to show my co workers.I promise you they wii come for a new car .I"m very happy ,thank you again Mr.Altaf Hussain ,from Laronda Poe

Had a pleasant experience. Purchased car new from Heiser...

JCROCE35
CARS
3-25-2020
Full Star Full Star Full Star Empty Star Empty Star

Had a pleasant experience. Purchased car new from Heiser and been taking car to Heiser for service ever since. Always had a good experience, only being doing basic oil and filter service, but will use dealership for any other service. Thank you

Thanks for being beyond helpful!!

Erika
CARS
3-25-2020
Full Star Full Star Full Star Full Star Full Star

This is our 4th car and Roger did everything possible to get us the best deal ever! He did! Thank you so much for finding me the best truck ever and the best financing!

"A-1 Service"

JFGUINN
DEALERRATER
3-24-2020
Full Star Full Star Full Star Full Star Full Star

Great service. Appointment on time and service completed in timely manner. Intake person was very efficient and helpful in gathering information on service needed. Thanks!

"Quick process "

Charlie
DEALERRATER
3-24-2020
Full Star Full Star Full Star Full Star Full Star

This is our second vehicle from Heiser . Each visit was low pressure ,friendly and ended in fair negotiations as well as a the purchase of a vehicle

A-1 Service

JFGUINN
CARS
3-24-2020
Full Star Full Star Full Star Full Star Full Star

Great service. Appointment on time and service completed in timely manner. Intake person was very efficient and helpful in gathering information on service needed. Thanks!

Quick process

Charlie
CARS
3-24-2020
Full Star Full Star Full Star Full Star Full Star

This is our second vehicle from Heiser . Each visit was low pressure ,friendly and ended in fair negotiations as well as a the purchase of a vehicle

Excellent, honest, competent.

RANDYPARLEE
CARS
3-20-2020
Full Star Full Star Full Star Full Star Full Star

This is the finest car dealership I have ever used. The people are honest, they don't push service unless you really need it, I have had service people actually tell me I didn't need service I requested. My wife has a Nissan Juke which we have serviced here because we don't trust other dealers. When they fix something it is fixed and I don't need to go back. The best.

excellent sales person

george
CARS
3-20-2020
Full Star Full Star Full Star Full Star Full Star

I've had two Prius before and had very good service and gas mileage from them. This one is my third upgrade and the sales management and person could answer all my questions,and make me feel very good about the new car and all the options it had.

"excellent sales person"

george
DEALERRATER
3-20-2020
Full Star Full Star Full Star Full Star Full Star

I've had two Prius before and had very good service and gas mileage from them. This one is my third upgrade and the sales management and person could answer all my questions,and make me feel very good about the new car and all the options it had.

"Excellent, honest, competent."

RANDYPARLEE
DEALERRATER
3-20-2020
Full Star Full Star Full Star Full Star Full Star

This is the finest car dealership I have ever used. The people are honest, they don't push service unless you really need it, I have had service people actually tell me I didn't need service I requested. My wife has a Nissan Juke which we have serviced here because we don't trust other dealers. When they fix something it is fixed and I don't need to go back. The best.

"I had such a great experience here that I wish I was rich..."

PAKUTHOR
DEALERRATER
3-19-2020
Full Star Full Star Full Star Full Star Full Star

I had such a great experience here that I wish I was rich so I can go back and buy more cars! Trevor Tucek reached out to me within seconds of me putting in a request to see a car online. He was so flexible with me (I changed my apt time about three times) and when I arrived, I was tended to immediately. I was then brought to Alex Hall, who worked for hours with my parents and I. He must have ran miles that day between talking to us and going to the back to try to get my monthly payments down to where I needed them to be. He was very kind and had a great sense of humor. Being that this is my first car purchase, I did not know much of the process. Alex never looked like he was in a rush or trying to push us out the door. I asked for either a white or a black car, and we settled for blue with SO many cool features that I never knew I’d love so much. The blue is also very pretty. I can’t stop looking out at my car. Alex also always checked in on us to make sure that we were not waiting too long for the paperwork process. He made us feel important and very visible. I could not say enough good stuff about him! He felt like family by the end of the day! Moving forward, we worked with Brett Maple. He told us that he was new to the branch and asked us to be patient with him since a lot of the paperwork was slightly different. If he had not said that, I would not even know. He went through the whole application process with us without skipping a beat. He also was very patient in explaining terms to me and I’m so pleased to have worked with him. I feel like he really listened to us and did not try to keep pushing and pushing after we say no to extra things. I absolutely loved my experience here and would recommend everyone here for their cars. I was so afraid to buy a car, but I can really tell that everyone worked hard to make sure that I got the deal that I wanted. I was treated with kindness by everyone from the front of the store to the back. Thank you to Heiser TOYOTA for making a girl happy!!

"Picked Up for service!"

BKRMAMA1
DEALERRATER
3-19-2020
Full Star Full Star Full Star Full Star Full Star

My car was due for a tire rotation, but with what is going on and everyone staying in I thought I would get it done at a later date... that is until Heiser posted about pick up and deliver back to your home free of charge! I called at 11 and at 1 James picked up my vehicle and 1 hour and 15 min later delivered it back to me, Service Complete! I was impressed that James wore sterile gloves to drive my car. Everything was handled with the utmost care. Thanks so much Heiser...

"Bill Lawrence did a great job. Next car I buy, I’ll be..."

MARK_651
DEALERRATER
3-19-2020
Full Star Full Star Full Star Full Star Full Star

Bill Lawrence did a great job. Next car I buy, I’ll be looking for Bill. He was very thorough and went through our vehicles explaining every feature and technology.

"Perfect Service"

JOHNLOVEMONKEYS
DEALERRATER
3-19-2020
Full Star Full Star Full Star Full Star Full Star

Stopped in for a routine maintenance... Dana took care of me. Also mentioned 2 things I needed to have checked out and got me out of there in less than 60 minutes. Thanks!!

Perfect Service

JOHNLOVEMONKEYS
CARS
3-19-2020
Full Star Full Star Full Star Full Star Full Star

Stopped in for a routine maintenance... Dana took care of me. Also mentioned 2 things I needed to have checked out and got me out of there in less than 60 minutes. Thanks!!

Bill Lawrence did a great job. Next car I buy, I'll be...

MARK_651
CARS
3-19-2020
Full Star Full Star Full Star Full Star Full Star

Bill Lawrence did a great job. Next car I buy, I'll be looking for Bill. He was very thorough and went through our vehicles explaining every feature and technology.

Picked Up for service!

BKRMAMA1
CARS
3-19-2020
Full Star Full Star Full Star Full Star Full Star

My car was due for a tire rotation, but with what is going on and everyone staying in I thought I would get it done at a later date... that is until Heiser posted about pick up and deliver back to your home free of charge! I called at 11 and at 1 James picked up my vehicle and 1 hour and 15 min later delivered it back to me, Service Complete! I was impressed that James wore sterile gloves to drive my car. Everything was handled with the utmost care. Thanks so much Heiser...

I had such a great experience here that I wish I was rich...

PAKUTHOR
CARS
3-19-2020
Full Star Full Star Full Star Full Star Full Star

I had such a great experience here that I wish I was rich so I can go back and buy more cars! Trevor Tucek reached out to me within seconds of me putting in a request to see a car online. He was so flexible with me (I changed my apt time about three times) and when I arrived, I was tended to immediately. I was then brought to Alex Hall, who worked for hours with my parents and I. He must have ran miles that day between talking to us and going to the back to try to get my monthly payments down to where I needed them to be. He was very kind and had a great sense of humor. Being that this is my first car purchase, I did not know much of the process. Alex never looked like he was in a rush or trying to push us out the door. I asked for either a white or a black car, and we settled for blue with SO many cool features that I never knew I'd love so much. The blue is also very pretty. I can't stop looking out at my car. Alex also always checked in on us to make sure that we were not waiting too long for the paperwork process. He made us feel important and very visible. I could not say enough good stuff about him! He felt like family by the end of the day! Moving forward, we worked with Brett Maple. He told us that he was new to the branch and asked us to be patient with him since a lot of the paperwork was slightly different. If he had not said that, I would not even know. He went through the whole application process with us without skipping a beat. He also was very patient in explaining terms to me and I'm so pleased to have worked with him. I feel like he really listened to us and did not try to keep pushing and pushing after we say no to extra things. I absolutely loved my experience here and would recommend everyone here for their cars. I was so afraid to buy a car, but I can really tell that everyone worked hard to make sure that I got the deal that I wanted. I was treated with kindness by everyone from the front of the store to the back. Thank you to Heiser TOYOTA for making a girl happy!!

"Tria did a great job answering all of our questions and..."

TDBLAUBACH
DEALERRATER
3-18-2020
Full Star Full Star Full Star Full Star Full Star

Tria did a great job answering all of our questions and getting the little things (bigger things to us) taken care. He was also a good liaison between us and the sales manager. We are very satisfied. Looking forward to driving another Toyota to the 350,000 mile mark. Todd and Denise Blaubach

"Tria lee was awesome to work with definitely recommend..."

JAMESHER89
DEALERRATER
3-18-2020
Full Star Full Star Full Star Full Star Full Star

Tria lee was awesome to work with definitely recommend working with at heiser when in the market with new cars or used cars fantastic job.

Tria lee was awesome to work with definitely recommend...

JAMESHER89
CARS
3-18-2020
Full Star Full Star Full Star Full Star Full Star

Tria lee was awesome to work with definitely recommend working with at heiser when in the market with new cars or used cars fantastic job.

Tria did a great job answering all of our questions and...

TDBLAUBACH
CARS
3-18-2020
Full Star Full Star Full Star Full Star Full Star

Tria did a great job answering all of our questions and getting the little things (bigger things to us) taken care. He was also a good liaison between us and the sales manager. We are very satisfied. Looking forward to driving another Toyota to the 350,000 mile mark. Todd and Denise Blaubach

"Quick turn around on a new car issue not starting. Thank..."

DALELEIFKER
DEALERRATER
3-17-2020
Full Star Full Star Full Star Full Star Full Star

Quick turn around on a new car issue not starting. Thank you for your prompt attention to my issue thus allowing me to get back to work timely.

Glenn Saito
Glenn Saito
GOOGLE
3-17-2020
Full Star Full Star Full Star Empty Star Empty Star
Elaine Schumacher
Elaine Schumacher
GOOGLE
3-17-2020
Full Star Full Star Full Star Full Star Empty Star

The person that set up our appointment had down a vehicle we no longer owned. Otherwise the service was friendly and fast

Quick turn around on a new car issue not starting. Thank...

DALELEIFKER
CARS
3-17-2020
Full Star Full Star Full Star Full Star Full Star

Quick turn around on a new car issue not starting. Thank you for your prompt attention to my issue thus allowing me to get back to work timely.

"Always courteous and professional service. The service..."

LASUSAV
DEALERRATER
3-16-2020
Full Star Full Star Full Star Full Star Full Star

Always courteous and professional service. The service department is one of the reasons I come to Heiser Toyota. Have been a loyal customer for over 20 years!

"I am totally satisfied in the service I received. It took..."

DRP4904
DEALERRATER
3-16-2020
Full Star Full Star Full Star Full Star Full Star

I am totally satisfied in the service I received. It took less time than I was told it would take. Thank you for your support.

"Messy Oil Change, TPMS not reading"

badmoose
DEALERRATER
3-16-2020
Full Star Full Star Full Star Full Star Empty Star

I have always had great service at Heiser Toyota, This time I'm not sure what happened. Saturday after I got home, I walked past the front of my truck, I could smell a hint of oil burning. So I popped the hood, there was oil allover the engine cover, with puddles in the indentations. I took pictures and removed the cover and cleaned it up. Also noticed that the TPMS wasn't reading on the dash, when I ran through the menus.

"Great Service"

TOM
DEALERRATER
3-16-2020
Full Star Full Star Full Star Full Star Full Star

Bob took great care of me and my car. Always exceeds my expectations, that just does not happen that much these days. Ready when promised and I love the pre-paid maintenance, no bill to pay, just grab the keys and go!

Great Service

TOM
CARS
3-16-2020
Full Star Full Star Full Star Full Star Full Star

Bob took great care of me and my car. Always exceeds my expectations, that just does not happen that much these days. Ready when promised and I love the pre-paid maintenance, no bill to pay, just grab the keys and go!

Messy Oil Change, TPMS not reading

badmoose
CARS
3-16-2020
Full Star Full Star Full Star Empty Star Empty Star

I have always had great service at Heiser Toyota, This time I'm not sure what happened. Saturday after I got home, I walked past the front of my truck, I could smell a hint of oil burning. So I popped the hood, there was oil allover the engine cover, with puddles in the indentations. I took pictures and removed the cover and cleaned it up. Also noticed that the TPMS wasn't reading on the dash, when I ran through the menus.

I am totally satisfied in the service I received. It took...

DRP4904
CARS
3-16-2020
Full Star Full Star Full Star Full Star Full Star

I am totally satisfied in the service I received. It took less time than I was told it would take. Thank you for your support.

Always courteous and professional service. The service...

LASUSAV
CARS
3-16-2020
Full Star Full Star Full Star Full Star Full Star

Always courteous and professional service. The service department is one of the reasons I come to Heiser Toyota. Have been a loyal customer for over 20 years!

Branch Coordinator

Ashley Haynes
CARS
3-14-2020
Full Star Full Star Full Star Full Star Full Star

Great staff. Great selection of cars. Al was awesome and wa as able to get me a great vehicle. Thanks again. I would def recommend.

I've bought a lot of cars and this was by far the...

josjewelery
CARS
3-14-2020
Full Star Full Star Full Star Full Star Full Star

I've bought a lot of cars and this was by far the quickest and best experience I've had! Love my salesman thank you

Good experience

CFLORYANCE
CARS
3-14-2020
Full Star Full Star Full Star Full Star Full Star

Yes, I would recommend the service center. Just a couple of things that I would like to point out from my last appointment. I stopped in the dealership and scheduled the oil change for 10 am. Then, I received an email stating that the appointment was scheduled for 1 am!! I tried to respond back to the email, but could not, since it was automated. So, I had to call the dealership during business hours and confirm that the actual time was 10 am. You may want to create a way for customers to respond to the automated email. Thank you.

"Good experience"

CFLORYANCE
DEALERRATER
3-14-2020
Full Star Full Star Full Star Full Star Full Star

Yes, I would recommend the service center. Just a couple of things that I would like to point out from my last appointment. I stopped in the dealership and scheduled the oil change for 10 am. Then, I received an email stating that the appointment was scheduled for 1 am!! I tried to respond back to the email, but could not, since it was automated. So, I had to call the dealership during business hours and confirm that the actual time was 10 am. You may want to create a way for customers to respond to the automated email. Thank you.

"I’ve bought a lot of cars and this was by far the..."

josjewelery
DEALERRATER
3-14-2020
Full Star Full Star Full Star Full Star Full Star

I’ve bought a lot of cars and this was by far the quickest and best experience I’ve had! Love my salesman thank you

"Great Job Everyone!"

01THONK
DEALERRATER
3-14-2020
Full Star Full Star Full Star Full Star Full Star

I came in this week for service and then purchase a new Toyota Highlander Every person I dealt with was wonderful.. Bob in service is friendly and helpful. Amy is terrific with telling me about the new Highlander and giving me an estimate on my 2015 Highlander. She is so well informed. Roger Droukas is so nice and professional. He makes the purchase so easy and fun. He is a great salesman. Shahat is also great. I truly had no pressure and thought he was a great person. They were all so well informed and pleasant. Thank you Toyota and keep up the good work.

Great Job Everyone!

01THONK
CARS
3-14-2020
Full Star Full Star Full Star Full Star Full Star

I came in this week for service and then purchase a new Toyota Highlander Every person I dealt with was wonderful.. Bob in service is friendly and helpful. Amy is terrific with telling me about the new Highlander and giving me an estimate on my 2015 Highlander. She is so well informed. Roger Droukas is so nice and professional. He makes the purchase so easy and fun. He is a great salesman. Shahat is also great. I truly had no pressure and thought he was a great person. They were all so well informed and pleasant. Thank you Toyota and keep up the good work.

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