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Used 2016 Cadillac Escalade ESV Luxury Collection SUV near Milwaukee, WI

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Retail Price
$49,995
Discount
- $5,351
Heiser Sale Price
$44,644
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Vehicle Details

Mileage 45,339
Trim Luxury Collection
Stock # CPU4031
VIN 1GYS4HKJ7GR480197
Exterior Color Black Raven
Interior Color Jet Black
Gas Mileage City:14 Hwy:20
Doors
Passengers
Engine 6.2L V8
Transmission Automatic 8-Speed
Drivetrain 4WD
Carfax One Owner

Currently Viewing

2016 Cadillac Escalade ESV Luxury Collection

Used 2016 Cadillac Escalade ESV Luxury Collection SUV

Mileage: 45,339

Retail Price
$49,995
Discount
- $5,351
Heiser Sale Price
$44,644

Description

* CHECK OUT THIS ESCALADE WHILE YOU CAN* 8' FULL COLOR NAVIGATION WITH APPLE CARPLAY* HEATED/COOLED FRONT SEATS* HEAD UP DISPLAY* BOSE SPEAKER SYSTEM* PLUS MUCH MORE...CARFAX One-Owner. Clean CARFAX. Black Raven 2016 Cadillac Escalade ESV Luxury 4WD 8-Speed Automatic...
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Additional Vehicle Information

  • Features
  • Specs

Features

Features

  • Mechanical
  • Exterior
  • Safety
  • Technology
  • Comfort
  • Interior

Mechanical

Suspension

Air suspension rear
Front shock type monotube
Rear shock type monotube
Front suspension classification independent
Self leveling suspension
Rear suspension type multi-link
Rear suspension classification solid live axle
Rear spring type coil
Front spring type coil
Driver adjustable suspension ride control
Active suspension
Front stabilizer bar diameter 36 mm
Front struts
Front suspension type short and long arm
Rear stabilizer bar diameter 28 mm
Suspension control magnetic

Drivetrain

Drive mode selector
4WD type part time w/ on demand setting
Axle ratio 3.23
Locking differential rear
4WD selector electronic

Brakes

Rear brake type ventilated disc
Front brake width 1.2
Rear brake width 0.8
Rear brake diameter 13.6
Front brake diameter 13.0
Front brake type ventilated disc
Braking assist
Electronic brakeforce distribution
ABS 4-wheel
Power brakes

Engine

Cylinder deactivation
Auxiliary engine cooler
Battery saver
Battery heavy duty
Auxiliary oil cooler
Alternator 170 amps

Stability and Traction

Stability control
Traction control
Hill holder control
Roll stability control

Towing and Hauling

Tow/Haul mode
Trailer hitch
Auxiliary transmission fluid cooler
Trailer wiring 7-pin

Exterior

Roof

Wind deflector
Moonroof / Sunroof tilt/slide, one-touch open/close, power glass
Roof rails color chrome
Roof rails
Roof rack color chrome

Exterior Features

Active grille shutters
Exhaust hidden
Running boards step
Front bumper color body-color
Door handle color chrome
Mirror color body-color
Grille color chrome
Rear bumper color body-color
Body side moldings chrome
Window trim chrome

Doors

Rear door type sensor-activated, power liftgate with closure assist
Liftgate window manual flip-up

Tires and Rims

Spare tire size full-size non-matching
Tire type all season
Spare tire mount location underbody
Spare wheel type steel
Tire Pressure Monitoring System
Wheels painted aluminum
Wheel spokes 7

Lights

Daytime running lights
Taillights LED
Headlights auto high beam dimmer, LED, wiper activated, auto delay off, auto on/off
Exterior entry lights puddle lamps

Windows

Rear wiper intermittent, with washer
Front wipers intermittent, rain sensing
Window defogger rear
Power windows
Rear privacy glass
Solar-tinted glass
Laminated glass acoustic

Safety

Safety

Rearview monitor in dash
Cross traffic alert rear
Pre-collision warning system vibrating driver seat, audible warning, visual warning
Lane keeping assist
Camera system surround view
Child safety door locks
Child seat anchors LATCH system
Body side reinforcements side impact door beams
Parking sensors rear, front
Blind spot safety sensor/alert
Lane deviation sensors
Crumple zones front, rear

Airbags

Front airbags center, dual
Airbag deactivation occupant sensing passenger
Side airbags front
Side curtain airbags front, third row, rear
Side-curtain airbag rollover sensor

Security

Anti-theft system alarm, engine immobilizer, alarm with remote, theft-deterrent system, interior motion sensor, anti-tow sensor, glass breakage sensor
Power door locks anti-lockout, auto-locking
2-stage unlocking doors

Mirrors

Side mirrors integrated turn signals, heated, driver side auto-dimming
Side mirror adjustments power, reverse gear tilt, power folding

Technology

Audio System

Radio voice operated, touch screen display, AM/FM, HD radio
Auxiliary audio input Bluetooth, jack, USB, memory card slot, iPod/iPhone
Premium brand Bose
Antenna type diversity, mast
In-Dash CD single disc, MP3 Playback
Subwoofer 1
Total speakers 15
Radio data system
Digital Sound Processing
Speed sensitive volume control
Surround sound
Satellite radio SiriusXM

Telematics

Satellite communications voice guided directions, OnStar
Wifi hotspot
Wireless data link Bluetooth
Navigation system touch screen display, voice operated
Real time traffic

In Car Entertainment

Infotainment CUE, Apple CarPlay ready, Android Auto ready
Infotainment screen size 8 in.

Instrumentation

Customizable instrument cluster
Instrument cluster screen size 12 in.
Trip computer
Head-up display
Driver information system
Clock
Gauge tachometer
Compass
Digital odometer
External temperature display
Warnings and reminders lamp failure, low fuel, engine oil, coolant, maintenance due, tire fill alert
Fuel economy display MPG, range
Trip odometer

Comfort

Convenience Features

Memorized settings liftgate, 2 driver, steering wheel, adjustable pedals, driver seat, side mirrors
Wireless charging station front
Cupholders front, rear, covered
Power outlet(s) 12V cargo area, 12V rear, 115V rear, 12V front
One-touch windows 4
Reading lights front, rear
Multi-function remote illuminated entry, panic alarm, proximity entry system, trunk release
Cargo area light
Cruise control
Power steering
Retained accessory power
Power windows lockout button
Courtesy lights door, console
Footwell lights
Overhead console front
Steering wheel mounted controls audio, cruise control, phone, multi-function, voice control
Universal remote transmitter garage door opener
Adjustable pedals power
Push-button start
Vanity mirrors dual illuminating
Assist handle rear, front
Remote engine start
Center console front console with armrest and storage
Steering wheel power tilt and telescopic
Rearview mirror auto-dimming
Storage front seatback, cargo net, door pockets
Ambient lighting
Capless fuel filler system

Comfort Features

Floor mat material carpet
Dash trim leather
Shift knob trim leather
Heated steering wheel
Center console trim leather
Steering wheel trim leather, wood
Door trim leather
Floor mats third row, rear, front
Interior accents chrome
Floor material carpet

Air Conditioning

Rear air conditioning automatic climate control, independently controlled
Front air conditioning automatic climate control
Front air conditioning zones dual
Rear air conditioning zones single
Air filtration
Rear vents third row

Interior

Seats

Rear seat folding power
Driver seat power adjustments height, 12, 4-way power lumbar, reclining
Passenger seat power adjustments height, 12, lumbar, reclining
Third row headrests 2, adjustable
Passenger seat heated, cooled
Driver seat heated, cooled
Rear headrests 2, adjustable
Rear seat power adjustments
Front headrests 2, adjustable
Third row seat type 40-60 split bench
Front seat type bucket
Upholstery premium leather
Rear seat type bucket
Third row seat folding power, split
Rear seat manual adjustments reclining
Rear seat heated
Third row seat upholstery leather

Seatbelts

Seatbelt pretensioners front
Seatbelt force limiters front
Seatbelt warning sensor front
Third row seatbelts 3-point
Rear seatbelts 3-point
Front seatbelts 3-point
Emergency locking retractors front

Steering

Turns lock-to-lock 3.40
Steering ratio 17.3

Specs

Specs

Drive Type

Drive Type 4X4
4WD Hub Type Pushbutton Hubs

Seating

Standard Seating 7
Max Seating 8
Head Room (front) 42.8 in
Head Room (rear) 39.1 in
Hip Room (front) 60.9 in
Hip Room (rear) 60.2 in
Shoulder Room (front) 64.9 in
Shoulder Room (rear) 64.4 in
Leg Room (front) 45.3 in
Leg Room (rear) 39.7 in
Seating Rows 3
Head Room (third row) 38.5 in
Hip Room (third row) 49.3 in
Shoulder Room (third row) 62.6 in
Leg Room (third row) 34.5 in

Measurements of Size & Shape

Length 224.3 in
Width 80.5 in
Width (without mirrors) 80.5 in
Height 74 in
Wheelbase 130 in
Ground Clearance 8 in
Angle of Approach 15.9 degrees
Angle of Departure 19.5 degrees
Track Width (front) 68.7 in
Track Width (rear) 68.7 in

Measurements of Weight

Gross Vehicle Weight Rating 7500 lbs
Gross Vehicle Weight Range 7001-8000 lbs
Curb Weight 6040 lbs
Gross Combined Weight Rating 14000 lbs
Max Towing Capacity 7900 lbs

Truck Specifications

Max Payload 1460 lbs

Interior Dimensions

Cargo Volume 39.3 cu ft
Interior Volume 122.4 cu ft
Cargo Volume (rear seats down) 120.9 cu ft
Cargo Volume (third row down) 76.7 cu ft

Performance Specifications

Turning Circle 43 ft
Acceleration (0-60MPH) 5.98 seconds

Fuel Tanks

Fuel Capacity 31 Gallons

Wheels and Tires

Front Tire Type P285/45R22
Front Wheel Diameter 22.0 x 9.0 in
Rear Tire Type P285/45R22
Rear Wheel Diameter 22.0 x 9.0 in

Awards

No Awards

Crash-Test Ratings

2016 Cadillac Escalade ESV SUV AWD

Overall
N/A
Front Crash Overall
N/A
Front Crash Driver
N/A
Front Crash Passenger
N/A
Side Crash Overall
Full StarFull StarFull StarFull StarFull Star
Side Barrier Overall
N/A
Side Barrier Driver
Full StarFull StarFull StarFull StarFull Star
Side Barrier Passenger
Full StarFull StarFull StarFull StarFull Star
Side Pole Driver
Full StarFull StarFull StarFull StarEmpty Star
Side Combined Front
N/A
Side Combined Rear
Full StarFull StarFull StarFull StarFull Star
Rollover
Full StarFull StarFull StarEmpty StarEmpty Star

Green Score

EPA Green Score ( Federal Tier 2 Bin 4 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
6
1
6
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
3
1
3
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

Testimonials

"Really impressed with Brian, Bill, Brett. Specially after..."

RICKWULK
DEALERRATER
4-3-2020
Full Star Full Star Full Star Full Star Full Star

Really impressed with Brian, Bill, Brett. Specially after the sale was done and the truck was in my possession. The window chip and floor mat issues were handled with perfection.

"Rear brakes and transmission fluid service. "

EBETHVAN
DEALERRATER
4-3-2020
Full Star Full Star Full Star Full Star Empty Star

We dropped off the car at 9:45 and left our phone number. He said they would call when it was ready to be picked up. We were never called. We called them at 5:15 PM and they told us the car was done and they close at 6pm so we hurried back there.

"James was great to work with. Friendly, honest and..."

jmhusslein
DEALERRATER
4-3-2020
Full Star Full Star Full Star Full Star Full Star

James was great to work with. Friendly, honest and customer-focused. This is my third time buying from Heiser and I’ve always been happy with the service I’ve received.

"Everyone was great to work with James and Goran did a..."

Freeball47
DEALERRATER
4-2-2020
Full Star Full Star Full Star Full Star Full Star

Everyone was great to work with James and Goran did a great job! I hope Goran enjoys his new house like I am with my new vehicle! James work on his birthday for me WOW what a great guy!

"Loved my car salesman (Tria Lee). He was helpful and not..."

MUSICTRUE4THESOUL
DEALERRATER
4-2-2020
Full Star Full Star Full Star Full Star Full Star

Loved my car salesman (Tria Lee). He was helpful and not at all pushy. Clean dealership and nice variety of models to test drive. I'll be recommending Heiser to my friends.

Bill was very helpful in choosing a new vehicle. He did a...

DEXTER.NYE
CARS
4-1-2020
Full Star Full Star Full Star Full Star Empty Star

Bill was very helpful in choosing a new vehicle. He did a good job of listening tot eh car needs of our family and helped us find a good fit.

"Bill was very helpful in choosing a new vehicle. He did a..."

DEXTER.NYE
DEALERRATER
4-1-2020
Full Star Full Star Full Star Full Star Empty Star

Bill was very helpful in choosing a new vehicle. He did a good job of listening tot eh car needs of our family and helped us find a good fit.

"I would recommend Heiser Toyota to anyone in the market..."

CHINETTA_WRIGHT
DEALERRATER
3-31-2020
Full Star Full Star Full Star Full Star Full Star

I would recommend Heiser Toyota to anyone in the market for a Toyota. Always friendly and helpful. Convenient location and they provide shuttle service up to 30 miles

"Second excellent experience"

DGKINGJR35
DEALERRATER
3-31-2020
Full Star Full Star Full Star Full Star Full Star

Once again words fail to describe how helpful Alex Hall was for my fiance and I in the purchase of our vehicle. An open, honest, and transparent negotiator that has the buyers best interest at heart. Alex even went as far out of the way as personally driving to our house to pick up a trade-in vehicle lease so that we could drive our newly purchased vehicle off of the lot that same night. This was our second purchase with Alex Hall and it was another 11/10 experience. Give this man a raise!

"Airbag recall."

BEYERL
DEALERRATER
3-31-2020
Full Star Full Star Full Star Full Star Full Star

I had notice of Airbag recall.When they told me they could pick up my car for this repair I took advantage of it, however; it was beyond what I expected. in addtion to replacing the airbags, they did a complete check, oil, tire, etc., washed car, picked it up on time and delivered it back all as scheduled. Superb work and service.

"My experience af Toyota was excellent! Everyone was..."

etavela18
DEALERRATER
3-31-2020
Full Star Full Star Full Star Full Star Full Star

My experience af Toyota was excellent! Everyone was friendly, helpful and willing to answer any questions I had. My car was done in less than an hour!

Airbag recall.

BEYERL
CARS
3-31-2020
Full Star Full Star Full Star Full Star Full Star

I had notice of Airbag recall.When they told me they could pick up my car for this repair I took advantage of it, however; it was beyond what I expected. in addtion to replacing the airbags, they did a complete check, oil, tire, etc., washed car, picked it up on time and delivered it back all as scheduled. Superb work and service.

Second excellent experience

DGKINGJR35
CARS
3-31-2020
Full Star Full Star Full Star Full Star Full Star

Once again words fail to describe how helpful Alex Hall was for my fiance and I in the purchase of our vehicle. An open, honest, and transparent negotiator that has the buyers best interest at heart. Alex even went as far out of the way as personally driving to our house to pick up a trade-in vehicle lease so that we could drive our newly purchased vehicle off of the lot that same night. This was our second purchase with Alex Hall and it was another 11/10 experience. Give this man a raise!

I would recommend Heiser Toyota to anyone in the market...

CHINETTA_WRIGHT
CARS
3-31-2020
Full Star Full Star Full Star Full Star Full Star

I would recommend Heiser Toyota to anyone in the market for a Toyota. Always friendly and helpful. Convenient location and they provide shuttle service up to 30 miles

My experience af Toyota was excellent! Everyone was...

etavela18
CARS
3-31-2020
Full Star Full Star Full Star Full Star Full Star

My experience af Toyota was excellent! Everyone was friendly, helpful and willing to answer any questions I had. My car was done in less than an hour!

"I was very pleased with my experience. Jason and shahat..."

SCOTTMAMAYEK
DEALERRATER
3-30-2020
Full Star Full Star Full Star Full Star Full Star

I was very pleased with my experience. Jason and shahat were very helpfully and pleasant to work with. Even the staff I was not working directly with were helpful and friendly. I would definitely recommend this dealership.

"Ordered a 2020 Toyota Tacoma"

Nor Elba
DEALERRATER
3-30-2020
Full Star Full Star Full Star Full Star Full Star

Except for the approximately 3 1/2 month wait for my new Tacoma to get just the truck I wanted, which appears to be the manufacturer's delay alone, everyone was easy to work with and Al kept me informed through the process. No high pressure, and customer satisfaction was the goal.

"Roger was very nice and helpful. Friendly and great to do..."

kathy.lakritz
DEALERRATER
3-30-2020
Full Star Full Star Full Star Full Star Full Star

Roger was very nice and helpful. Friendly and great to do business with. I recommend him for all car buying needs. Was not pushy or aggressive at all! Thank you

Ordered a 2020 Toyota Tacoma

Nor Elba
CARS
3-30-2020
Full Star Full Star Full Star Full Star Full Star

Except for the approximately 3 1/2 month wait for my new Tacoma to get just the truck I wanted, which appears to be the manufacturer's delay alone, everyone was easy to work with and Al kept me informed through the process. No high pressure, and customer satisfaction was the goal.

I was very pleased with my experience. Jason and shahat...

SCOTTMAMAYEK
CARS
3-30-2020
Full Star Full Star Full Star Full Star Full Star

I was very pleased with my experience. Jason and shahat were very helpfully and pleasant to work with. Even the staff I was not working directly with were helpful and friendly. I would definitely recommend this dealership.

"I'm grateful for the assist and help of heiser toyota..."

HERSTYLE88
DEALERRATER
3-29-2020
Full Star Full Star Full Star Full Star Full Star

I'm grateful for the assist and help of heiser toyota sales guys to manager to finance department of helping me choose and bought the car that want and like.

I'm grateful for the assist and help of heiser toyota...

HERSTYLE88
CARS
3-29-2020
Full Star Full Star Full Star Full Star Full Star

I'm grateful for the assist and help of heiser toyota sales guys to manager to finance department of helping me choose and bought the car that want and like.

"Yes we would recommend this dealership. They were easy to..."

J-limb
DEALERRATER
3-28-2020
Full Star Full Star Full Star Full Star Full Star

Yes we would recommend this dealership. They were easy to work with and eager to please. They found us the perfect vehicle that we hadn’t even seen on the lot. James and Alina Limberg

Yes we would recommend this dealership. They were easy to...

J-limb
CARS
3-28-2020
Full Star Full Star Full Star Full Star Full Star

Yes we would recommend this dealership. They were easy to work with and eager to please. They found us the perfect vehicle that we hadn't even seen on the lot. James and Alina Limberg

Roger was very nice and helpful. Friendly and great to do...

kathy.lakritz
CARS
3-27-2020
Full Star Full Star Full Star Full Star Full Star

Roger was very nice and helpful. Friendly and great to do business with. I recommend him for all car buying needs. Was not pushy or aggressive at all! Thank you

Great, friendly service

COREY.JANE
CARS
3-26-2020
Full Star Full Star Full Star Full Star Full Star

Goran was friendly, open, and great work with. He helped us understand all the financing and warranty options for our new car and made sure all of our questions were fully answered. We are grateful we got to work with him throughout the purchasing process. Thank you!

Helpful, affable staff. I came in early in the morning...

CRISTON22
CARS
3-26-2020
Full Star Full Star Full Star Full Star Full Star

Helpful, affable staff. I came in early in the morning talk to the service department even though my appointment i schedule on the internet didn't go thru i was help right away.

Wonderful experience. Was very helpful and informative.....

UBERTSTEVE
CARS
3-26-2020
Full Star Full Star Full Star Full Star Full Star

Wonderful experience. Was very helpful and informative.. spent the time explaining in detail the technology package. My wife and I will certainly be back for our next purchase.

"Wonderful experience. Was very helpful and informative....."

UBERTSTEVE
DEALERRATER
3-26-2020
Full Star Full Star Full Star Full Star Full Star

Wonderful experience. Was very helpful and informative.. spent the time explaining in detail the technology package. My wife and I will certainly be back for our next purchase.

"Great, friendly service"

COREY.JANE
DEALERRATER
3-26-2020
Full Star Full Star Full Star Full Star Full Star

Goran was friendly, open, and great work with. He helped us understand all the financing and warranty options for our new car and made sure all of our questions were fully answered. We are grateful we got to work with him throughout the purchasing process. Thank you!

"Helpful, affable staff. I came in early in the morning..."

CRISTON22
DEALERRATER
3-26-2020
Full Star Full Star Full Star Full Star Full Star

Helpful, affable staff. I came in early in the morning talk to the service department even though my appointment i schedule on the internet didn’t go thru i was help right away.

"Thanks for being beyond helpful!!"

Erika
DEALERRATER
3-25-2020
Full Star Full Star Full Star Full Star Full Star

This is our 4th car and Roger did everything possible to get us the best deal ever! He did! Thank you so much for finding me the best truck ever and the best financing!

"great deal"

poelaronda
DEALERRATER
3-25-2020
Full Star Full Star Full Star Full Star Full Star

Thank you so much Mr. Altaf Hussain for helping me and my husband , we love the car you help us get thank you for beening so nice to us ,and your staff, keep up the good work .I will see you again in a year .I can"t wait to show my co workers.I promise you they wii come for a new car .I"m very happy ,thank you again Mr.Altaf Hussain ,from Laronda Poe

"Had a pleasant experience. Purchased car new from Heiser..."

JCROCE35
DEALERRATER
3-25-2020
Full Star Full Star Full Star Empty Star Empty Star

Had a pleasant experience. Purchased car new from Heiser and been taking car to Heiser for service ever since. Always had a good experience, only being doing basic oil and filter service, but will use dealership for any other service. Thank you

great deal

poelaronda
CARS
3-25-2020
Full Star Full Star Full Star Full Star Full Star

Thank you so much Mr. Altaf Hussain for helping me and my husband , we love the car you help us get thank you for beening so nice to us ,and your staff, keep up the good work .I will see you again in a year .I can"t wait to show my co workers.I promise you they wii come for a new car .I"m very happy ,thank you again Mr.Altaf Hussain ,from Laronda Poe

Had a pleasant experience. Purchased car new from Heiser...

JCROCE35
CARS
3-25-2020
Full Star Full Star Full Star Empty Star Empty Star

Had a pleasant experience. Purchased car new from Heiser and been taking car to Heiser for service ever since. Always had a good experience, only being doing basic oil and filter service, but will use dealership for any other service. Thank you

Thanks for being beyond helpful!!

Erika
CARS
3-25-2020
Full Star Full Star Full Star Full Star Full Star

This is our 4th car and Roger did everything possible to get us the best deal ever! He did! Thank you so much for finding me the best truck ever and the best financing!

"A-1 Service"

JFGUINN
DEALERRATER
3-24-2020
Full Star Full Star Full Star Full Star Full Star

Great service. Appointment on time and service completed in timely manner. Intake person was very efficient and helpful in gathering information on service needed. Thanks!

"Quick process "

Charlie
DEALERRATER
3-24-2020
Full Star Full Star Full Star Full Star Full Star

This is our second vehicle from Heiser . Each visit was low pressure ,friendly and ended in fair negotiations as well as a the purchase of a vehicle

A-1 Service

JFGUINN
CARS
3-24-2020
Full Star Full Star Full Star Full Star Full Star

Great service. Appointment on time and service completed in timely manner. Intake person was very efficient and helpful in gathering information on service needed. Thanks!

Quick process

Charlie
CARS
3-24-2020
Full Star Full Star Full Star Full Star Full Star

This is our second vehicle from Heiser . Each visit was low pressure ,friendly and ended in fair negotiations as well as a the purchase of a vehicle

Excellent, honest, competent.

RANDYPARLEE
CARS
3-20-2020
Full Star Full Star Full Star Full Star Full Star

This is the finest car dealership I have ever used. The people are honest, they don't push service unless you really need it, I have had service people actually tell me I didn't need service I requested. My wife has a Nissan Juke which we have serviced here because we don't trust other dealers. When they fix something it is fixed and I don't need to go back. The best.

excellent sales person

george
CARS
3-20-2020
Full Star Full Star Full Star Full Star Full Star

I've had two Prius before and had very good service and gas mileage from them. This one is my third upgrade and the sales management and person could answer all my questions,and make me feel very good about the new car and all the options it had.

"excellent sales person"

george
DEALERRATER
3-20-2020
Full Star Full Star Full Star Full Star Full Star

I've had two Prius before and had very good service and gas mileage from them. This one is my third upgrade and the sales management and person could answer all my questions,and make me feel very good about the new car and all the options it had.

"Excellent, honest, competent."

RANDYPARLEE
DEALERRATER
3-20-2020
Full Star Full Star Full Star Full Star Full Star

This is the finest car dealership I have ever used. The people are honest, they don't push service unless you really need it, I have had service people actually tell me I didn't need service I requested. My wife has a Nissan Juke which we have serviced here because we don't trust other dealers. When they fix something it is fixed and I don't need to go back. The best.

"I had such a great experience here that I wish I was rich..."

PAKUTHOR
DEALERRATER
3-19-2020
Full Star Full Star Full Star Full Star Full Star

I had such a great experience here that I wish I was rich so I can go back and buy more cars! Trevor Tucek reached out to me within seconds of me putting in a request to see a car online. He was so flexible with me (I changed my apt time about three times) and when I arrived, I was tended to immediately. I was then brought to Alex Hall, who worked for hours with my parents and I. He must have ran miles that day between talking to us and going to the back to try to get my monthly payments down to where I needed them to be. He was very kind and had a great sense of humor. Being that this is my first car purchase, I did not know much of the process. Alex never looked like he was in a rush or trying to push us out the door. I asked for either a white or a black car, and we settled for blue with SO many cool features that I never knew I’d love so much. The blue is also very pretty. I can’t stop looking out at my car. Alex also always checked in on us to make sure that we were not waiting too long for the paperwork process. He made us feel important and very visible. I could not say enough good stuff about him! He felt like family by the end of the day! Moving forward, we worked with Brett Maple. He told us that he was new to the branch and asked us to be patient with him since a lot of the paperwork was slightly different. If he had not said that, I would not even know. He went through the whole application process with us without skipping a beat. He also was very patient in explaining terms to me and I’m so pleased to have worked with him. I feel like he really listened to us and did not try to keep pushing and pushing after we say no to extra things. I absolutely loved my experience here and would recommend everyone here for their cars. I was so afraid to buy a car, but I can really tell that everyone worked hard to make sure that I got the deal that I wanted. I was treated with kindness by everyone from the front of the store to the back. Thank you to Heiser TOYOTA for making a girl happy!!

Perfect Service

JOHNLOVEMONKEYS
CARS
3-19-2020
Full Star Full Star Full Star Full Star Full Star

Stopped in for a routine maintenance... Dana took care of me. Also mentioned 2 things I needed to have checked out and got me out of there in less than 60 minutes. Thanks!!

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