PureCars Trade Report

Used 2016 Subaru Outback 2.5i Crossover in Milwaukee, WI

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Installed Options

expand/collapse
Popular Package #4
$911

Includes exterior auto-dimming mirrors with blind side detection and approach light, interior auto-dimming mirror with compass and Homelink, rear bumper cover, four all-weather floor mats, and splash guards.

Retail Price
$19,995
Discount
- $5,998
Heiser Sale Price
$13,997
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Vehicle Details

Mileage 104,138
Trim 2.5i
Stock # T45776A
VIN 4S4BSBFC9G3210987
Exterior Color Tungsten Metallic
Interior Color Warm Ivory
Gas Mileage City:25 Hwy:33
Doors 4
Passengers 5
Engine 2.5L 4-Cylinder DOHC 16V
Transmission CVT Lineartronic
Drivetrain AWD
Carfax One Owner

Currently Viewing

2016 Subaru Outback 2.5i

Used 2016 Subaru Outback 2.5i Crossover

Mileage: 104,138

Retail Price
$19,995
Discount
- $5,998
Heiser Sale Price
$13,997

Description

*SPOTLESS SUBARU OUTBACK PREMIUM TRADE IN.*YOU WONT FIND NICER.....ALL WHEEL DRIVE CARFAX One-Owner. Tungsten Metallic 2016 Subaru Outback 2.5i Premium AWD CVT Lineartronic 2.5L 4-Cylinder DOHC 16VLocal trade. Recent Arrival! 25/33 City/Highway MPGAwards: *...
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Additional Vehicle Information

  • Features
  • Specs

Features

Features

  • Safety
  • Comfort
  • Technology
  • Mechanical
  • Exterior
  • Interior

Safety

Airbags

Front airbags dual seat cushion, dual
Airbag deactivation occupant sensing passenger
Side airbags front
Side curtain airbags front, rear
Side-curtain airbag rollover sensor

Safety

Rearview monitor in dash
Impact absorbing seats dual front
Child safety door locks
Child seat anchors LATCH system
Energy absorbing steering column
Safety brake pedal system
Body side reinforcements side impact door beams
Camera system rearview
Impact sensor fuel cut-off
Crumple zones front, rear

Security

Anti-theft system alarm, engine immobilizer
2-stage unlocking doors
Power door locks

Mirrors

Side mirror adjustments power, manual folding
Side mirrors heated

Comfort

Convenience Features

Storage cargo tray, in floor, front seatback, grocery bag holder, cargo tie-down anchors and hooks, sunglasses holder
Cupholders front, rear
Steering wheel tilt and telescopic
One-touch windows 2
Cargo cover retractable,
Reading lights front
Cargo area light
Cruise control
Power steering
Multi-function remote keyless entry, panic alarm, trunk release
Power windows lockout button
Courtesy lights door
Overhead console front
Steering wheel mounted controls audio, cruise control, phone, paddle shifter
Rearview mirror manual day/night
Vanity mirrors dual illuminating
Power outlet(s) two 12V front, cargo area
Assist handle rear, front
Center console front console with armrest and storage
Ambient lighting

Comfort Features

Floor mat material carpet
Dash trim simulated alloy
Shift knob trim leather
Center console trim simulated alloy
Steering wheel trim leather
Door trim simulated alloy
Interior accents metallic-tone
Armrests rear center with cupholders
Floor mats rear, front
Floor material carpet

Air Conditioning

Front air conditioning automatic climate control
Front air conditioning zones dual
Rear vents second row
Air filtration

Technology

Audio System

Radio voice operated, touch screen display, AM/FM, HD radio
Auxiliary audio input Bluetooth, jack, USB, iPod/iPhone
Internet radio app Pandora, iHeartRadio, Stitcher, AHA
Antenna type diversity, mast
In-Dash CD single disc, MP3 Playback
Total speakers 6
Radio data system
Satellite radio SiriusXM ready

Telematics

Electronic messaging assistance voice operated
Wireless data link Bluetooth

In Car Entertainment

Connected in-car apps weather, news
Infotainment STARLINK
Infotainment screen size 7 in.

Instrumentation

Trip computer
Electroluminescent instrumentation
Driver information system
Clock
Gauge tachometer
Digital odometer
External temperature display
Warnings and reminders lamp failure, low fuel, engine oil, coolant, tire fill alert
Fuel economy display MPG, range
Trip odometer

Mechanical

Drivetrain

Drive mode selector
4WD type full time
Center differential mechanical
Axle ratio 4.11

Stability and Traction

Hill descent control
Stability control
Traction control
Hill holder control

Brakes

Rear brake type ventilated disc
Rear brake diameter 11.8
Front brake diameter 12.4
Front brake type ventilated disc
Braking assist
Electronic brakeforce distribution
ABS 4-wheel
Power brakes
Electronic parking brake auto off
Cornering brake control

Suspension

Front suspension classification independent
Rear suspension classification independent
Front struts MacPherson
Rear suspension type double wishbone
Rear spring type coil
Front stabilizer bar
Rear stabilizer bar
Front spring type coil
Front suspension type lower control arms
Rear shock type gas
Front shock type gas

Engine

Alternator 110 amps
Battery maintenance-free

Exterior

Exterior Features

Active grille shutters
Exhaust tip color metallic
Front bumper color body-color
Mirror color body-color
Door handle color body-color
Rear spoiler roofline
Rear spoiler color body-color
Rear bumper color body-color
Grille color metallic
Headlight bezel color black
Window trim silver
Rocker panel color black

Tires and Rims

Wheels aluminum alloy
Spare tire size temporary
Tire type all season
Spare tire mount location inside
Spare wheel type steel
Tire Pressure Monitoring System

Lights

Daytime running lights
Front fog lights
Exterior entry lights security approach lamps
Headlights wiper activated, auto on/off, halogen

Windows

Heated windshield wiper rests
Window defogger rear
Front wipers variable intermittent
Tinted glass
Power windows safety reverse
Rear privacy glass
Rear wiper with washer, dual speed

Doors

Liftgate window fixed
Rear door type liftgate

Roof

Roof rack crossbars
Roof rails
Roof rails color black

Interior

Seats

Driver seat power adjustments height, 10, lumbar, reclining
Passenger seat heated
Driver seat heated
Rear headrests 3, adjustable
Passenger seat manual adjustments 4, reclining
Rear seat folding split, flat
Front headrests 2, adjustable
Front seat type bucket
Upholstery cloth
Rear seat type 60-40 split bench
Rear seat manual adjustments reclining

Seatbelts

Seatbelt pretensioners front
Seatbelt warning sensor front
Rear seatbelts 3-point
Front seatbelts 3-point
Emergency locking retractors front

Steering

Turns lock-to-lock 2.8
Steering ratio 14.0

Specs

Specs

Drive Type

Drive Type AWD

Seating

Standard Seating 5
Max Seating 5
Head Room (front) 40.8 in
Head Room (rear) 38.9 in
Hip Room (front) 55.5 in
Hip Room (rear) 55 in
Shoulder Room (front) 58.1 in
Shoulder Room (rear) 57.3 in
Leg Room (front) 42.9 in
Leg Room (rear) 38.1 in
Seating Rows 2

Measurements of Size & Shape

Length 189.6 in
Width 81.3 in
Width (without mirrors) 72.4 in
Height 66.1 in
Wheelbase 108.1 in
Ground Clearance 8.7 in
Angle of Approach 19.3 degrees
Angle of Departure 22.7 degrees
Track Width (front) 61.8 in
Track Width (rear) 62.2 in
Break-over Angle 20.0 degrees

Measurements of Weight

Curb Weight 3596 lbs
Base Towing Capacity 1000 lbs
Max Towing Capacity 2700 lbs

Interior Dimensions

Cargo Volume 35.5 cu ft
Interior Volume 143.6 cu ft
Passenger Volume 108.1 cu ft
Cargo Volume (rear seats down) 73.3 cu ft

Performance Specifications

Aerodynamic Drag 0.34 Cd
Turning Circle 36.1 ft

Fuel Tanks

Fuel Capacity 18.5 Gallons

Wheels and Tires

Front Tire Type 225/65R17 102H
Front Wheel Diameter 17.0 x 7.0 in
Rear Tire Type 225/65R17 102H
Rear Wheel Diameter 17.0 x 7.0 in

Awards

Award
10 Best All-Wheel Drive Vehicles Under 25k (2016 Model)
- Kelley Blue Book

Award
10 Most Comfortable Cars Under 30k (2016 Model)
- Kelley Blue Book

Award
Best Bet: Wagons/Hatchbacks (2016 Model)
- Cars.com

Award
Best Cars for Families (2016 Model)
- US News

Award
Best Cars for Off-Roaders (2016 Model)
- Cars.com

Award
Best Cars for Small Families (2016 Model)
- Cars.com

Award
Best Family Cars (2016 Model)
- Kelley Blue Book

Award
Best Resale Value: Brand (2016 Model)
- Kelley Blue Book

Award
Best Value in America: SUVs, Crossovers, and Vans (2016 Model)
- Vincentric

Award
Best Value in America: SUVs, Crossovers, and Vans Brand (2016 Model)
- Vincentric

Award
Best Vehicles By Class: Midsize Wagons (2016 Model)
- GreenerCars.org

Award
Brand Image Awards: Best Overall Brand (2016 Model)
- Kelley Blue Book

Award
Brand Image Awards: Best Performance Brand (2016 Model)
- Kelley Blue Book

Award
Brand Image Awards: Most Trusted Brand (2016 Model)
- Kelley Blue Book

Award
Category Winner: SUV (2016 Model)
- AAA Green Car Guide

Award
Customer Love Index Winner: Mid-Size Multi-Function Car Segment (2016 Model)
- Strategic Vision

Award
Highest Retained Value - Popular Brand (2016 Model)
- Intellichoice

Award
Ideal Vehicle Award: Premium Mid-Size Crossover SUV (2016 Model)
- Auto Pacific

Award
Residual Value Award: Mainstream Brand (2016 Model)
- ALG

Award
Residual Value Award: Midsize Utility Vehicle - 2 Row (2016 Model)
- ALG

Award
Top 10 Family Vehicles (2016 Model)
- Edmunds

Award
Top 10 Wagons (2016 Model)
- Autobytel

Award
Top Recommended Wagons (2016 Model)
- Edmunds

Award
Top Safety Pick+ - Midsize Cars (2016 Model)
- Insurance Institute for Highway Safety

Award
Total Quality Impact Winner: Mass-Market Brand (2016 Model)
- Strategic Vision

Crash-Test Ratings

2016 Subaru Outback SUV AWD

Overall
Full StarFull StarFull StarFull StarFull Star
Front Crash Overall
Full StarFull StarFull StarFull StarFull Star
Front Crash Driver
Full StarFull StarFull StarFull StarFull Star
Front Crash Passenger
Full StarFull StarFull StarFull StarFull Star
Side Crash Overall
Full StarFull StarFull StarFull StarFull Star
Side Barrier Overall
N/A
Side Barrier Driver
Full StarFull StarFull StarFull StarFull Star
Side Barrier Passenger
Full StarFull StarFull StarFull StarFull Star
Side Pole Driver
Full StarFull StarFull StarFull StarFull Star
Side Combined Front
N/A
Side Combined Rear
Full StarFull StarFull StarFull StarFull Star
Rollover
Full StarFull StarFull StarFull StarEmpty Star

Green Score

EPA Green Score ( Federal Tier 2 Bin 4 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
6
1
6
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
7
1
7
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
Yes

Testimonials

"Really impressed with Brian, Bill, Brett. Specially after..."

RICKWULK
DEALERRATER
4-3-2020
Full Star Full Star Full Star Full Star Full Star

Really impressed with Brian, Bill, Brett. Specially after the sale was done and the truck was in my possession. The window chip and floor mat issues were handled with perfection.

"Rear brakes and transmission fluid service. "

EBETHVAN
DEALERRATER
4-3-2020
Full Star Full Star Full Star Full Star Empty Star

We dropped off the car at 9:45 and left our phone number. He said they would call when it was ready to be picked up. We were never called. We called them at 5:15 PM and they told us the car was done and they close at 6pm so we hurried back there.

"James was great to work with. Friendly, honest and..."

jmhusslein
DEALERRATER
4-3-2020
Full Star Full Star Full Star Full Star Full Star

James was great to work with. Friendly, honest and customer-focused. This is my third time buying from Heiser and I’ve always been happy with the service I’ve received.

"Everyone was great to work with James and Goran did a..."

Freeball47
DEALERRATER
4-2-2020
Full Star Full Star Full Star Full Star Full Star

Everyone was great to work with James and Goran did a great job! I hope Goran enjoys his new house like I am with my new vehicle! James work on his birthday for me WOW what a great guy!

"Loved my car salesman (Tria Lee). He was helpful and not..."

MUSICTRUE4THESOUL
DEALERRATER
4-2-2020
Full Star Full Star Full Star Full Star Full Star

Loved my car salesman (Tria Lee). He was helpful and not at all pushy. Clean dealership and nice variety of models to test drive. I'll be recommending Heiser to my friends.

Bill was very helpful in choosing a new vehicle. He did a...

DEXTER.NYE
CARS
4-1-2020
Full Star Full Star Full Star Full Star Empty Star

Bill was very helpful in choosing a new vehicle. He did a good job of listening tot eh car needs of our family and helped us find a good fit.

"Bill was very helpful in choosing a new vehicle. He did a..."

DEXTER.NYE
DEALERRATER
4-1-2020
Full Star Full Star Full Star Full Star Empty Star

Bill was very helpful in choosing a new vehicle. He did a good job of listening tot eh car needs of our family and helped us find a good fit.

"I would recommend Heiser Toyota to anyone in the market..."

CHINETTA_WRIGHT
DEALERRATER
3-31-2020
Full Star Full Star Full Star Full Star Full Star

I would recommend Heiser Toyota to anyone in the market for a Toyota. Always friendly and helpful. Convenient location and they provide shuttle service up to 30 miles

"Second excellent experience"

DGKINGJR35
DEALERRATER
3-31-2020
Full Star Full Star Full Star Full Star Full Star

Once again words fail to describe how helpful Alex Hall was for my fiance and I in the purchase of our vehicle. An open, honest, and transparent negotiator that has the buyers best interest at heart. Alex even went as far out of the way as personally driving to our house to pick up a trade-in vehicle lease so that we could drive our newly purchased vehicle off of the lot that same night. This was our second purchase with Alex Hall and it was another 11/10 experience. Give this man a raise!

"Airbag recall."

BEYERL
DEALERRATER
3-31-2020
Full Star Full Star Full Star Full Star Full Star

I had notice of Airbag recall.When they told me they could pick up my car for this repair I took advantage of it, however; it was beyond what I expected. in addtion to replacing the airbags, they did a complete check, oil, tire, etc., washed car, picked it up on time and delivered it back all as scheduled. Superb work and service.

"My experience af Toyota was excellent! Everyone was..."

etavela18
DEALERRATER
3-31-2020
Full Star Full Star Full Star Full Star Full Star

My experience af Toyota was excellent! Everyone was friendly, helpful and willing to answer any questions I had. My car was done in less than an hour!

Airbag recall.

BEYERL
CARS
3-31-2020
Full Star Full Star Full Star Full Star Full Star

I had notice of Airbag recall.When they told me they could pick up my car for this repair I took advantage of it, however; it was beyond what I expected. in addtion to replacing the airbags, they did a complete check, oil, tire, etc., washed car, picked it up on time and delivered it back all as scheduled. Superb work and service.

Second excellent experience

DGKINGJR35
CARS
3-31-2020
Full Star Full Star Full Star Full Star Full Star

Once again words fail to describe how helpful Alex Hall was for my fiance and I in the purchase of our vehicle. An open, honest, and transparent negotiator that has the buyers best interest at heart. Alex even went as far out of the way as personally driving to our house to pick up a trade-in vehicle lease so that we could drive our newly purchased vehicle off of the lot that same night. This was our second purchase with Alex Hall and it was another 11/10 experience. Give this man a raise!

I would recommend Heiser Toyota to anyone in the market...

CHINETTA_WRIGHT
CARS
3-31-2020
Full Star Full Star Full Star Full Star Full Star

I would recommend Heiser Toyota to anyone in the market for a Toyota. Always friendly and helpful. Convenient location and they provide shuttle service up to 30 miles

My experience af Toyota was excellent! Everyone was...

etavela18
CARS
3-31-2020
Full Star Full Star Full Star Full Star Full Star

My experience af Toyota was excellent! Everyone was friendly, helpful and willing to answer any questions I had. My car was done in less than an hour!

"I was very pleased with my experience. Jason and shahat..."

SCOTTMAMAYEK
DEALERRATER
3-30-2020
Full Star Full Star Full Star Full Star Full Star

I was very pleased with my experience. Jason and shahat were very helpfully and pleasant to work with. Even the staff I was not working directly with were helpful and friendly. I would definitely recommend this dealership.

"Ordered a 2020 Toyota Tacoma"

Nor Elba
DEALERRATER
3-30-2020
Full Star Full Star Full Star Full Star Full Star

Except for the approximately 3 1/2 month wait for my new Tacoma to get just the truck I wanted, which appears to be the manufacturer's delay alone, everyone was easy to work with and Al kept me informed through the process. No high pressure, and customer satisfaction was the goal.

"Roger was very nice and helpful. Friendly and great to do..."

kathy.lakritz
DEALERRATER
3-30-2020
Full Star Full Star Full Star Full Star Full Star

Roger was very nice and helpful. Friendly and great to do business with. I recommend him for all car buying needs. Was not pushy or aggressive at all! Thank you

Ordered a 2020 Toyota Tacoma

Nor Elba
CARS
3-30-2020
Full Star Full Star Full Star Full Star Full Star

Except for the approximately 3 1/2 month wait for my new Tacoma to get just the truck I wanted, which appears to be the manufacturer's delay alone, everyone was easy to work with and Al kept me informed through the process. No high pressure, and customer satisfaction was the goal.

I was very pleased with my experience. Jason and shahat...

SCOTTMAMAYEK
CARS
3-30-2020
Full Star Full Star Full Star Full Star Full Star

I was very pleased with my experience. Jason and shahat were very helpfully and pleasant to work with. Even the staff I was not working directly with were helpful and friendly. I would definitely recommend this dealership.

"I'm grateful for the assist and help of heiser toyota..."

HERSTYLE88
DEALERRATER
3-29-2020
Full Star Full Star Full Star Full Star Full Star

I'm grateful for the assist and help of heiser toyota sales guys to manager to finance department of helping me choose and bought the car that want and like.

I'm grateful for the assist and help of heiser toyota...

HERSTYLE88
CARS
3-29-2020
Full Star Full Star Full Star Full Star Full Star

I'm grateful for the assist and help of heiser toyota sales guys to manager to finance department of helping me choose and bought the car that want and like.

"Yes we would recommend this dealership. They were easy to..."

J-limb
DEALERRATER
3-28-2020
Full Star Full Star Full Star Full Star Full Star

Yes we would recommend this dealership. They were easy to work with and eager to please. They found us the perfect vehicle that we hadn’t even seen on the lot. James and Alina Limberg

Yes we would recommend this dealership. They were easy to...

J-limb
CARS
3-28-2020
Full Star Full Star Full Star Full Star Full Star

Yes we would recommend this dealership. They were easy to work with and eager to please. They found us the perfect vehicle that we hadn't even seen on the lot. James and Alina Limberg

Roger was very nice and helpful. Friendly and great to do...

kathy.lakritz
CARS
3-27-2020
Full Star Full Star Full Star Full Star Full Star

Roger was very nice and helpful. Friendly and great to do business with. I recommend him for all car buying needs. Was not pushy or aggressive at all! Thank you

Great, friendly service

COREY.JANE
CARS
3-26-2020
Full Star Full Star Full Star Full Star Full Star

Goran was friendly, open, and great work with. He helped us understand all the financing and warranty options for our new car and made sure all of our questions were fully answered. We are grateful we got to work with him throughout the purchasing process. Thank you!

Helpful, affable staff. I came in early in the morning...

CRISTON22
CARS
3-26-2020
Full Star Full Star Full Star Full Star Full Star

Helpful, affable staff. I came in early in the morning talk to the service department even though my appointment i schedule on the internet didn't go thru i was help right away.

Wonderful experience. Was very helpful and informative.....

UBERTSTEVE
CARS
3-26-2020
Full Star Full Star Full Star Full Star Full Star

Wonderful experience. Was very helpful and informative.. spent the time explaining in detail the technology package. My wife and I will certainly be back for our next purchase.

"Wonderful experience. Was very helpful and informative....."

UBERTSTEVE
DEALERRATER
3-26-2020
Full Star Full Star Full Star Full Star Full Star

Wonderful experience. Was very helpful and informative.. spent the time explaining in detail the technology package. My wife and I will certainly be back for our next purchase.

"Great, friendly service"

COREY.JANE
DEALERRATER
3-26-2020
Full Star Full Star Full Star Full Star Full Star

Goran was friendly, open, and great work with. He helped us understand all the financing and warranty options for our new car and made sure all of our questions were fully answered. We are grateful we got to work with him throughout the purchasing process. Thank you!

"Helpful, affable staff. I came in early in the morning..."

CRISTON22
DEALERRATER
3-26-2020
Full Star Full Star Full Star Full Star Full Star

Helpful, affable staff. I came in early in the morning talk to the service department even though my appointment i schedule on the internet didn’t go thru i was help right away.

"Thanks for being beyond helpful!!"

Erika
DEALERRATER
3-25-2020
Full Star Full Star Full Star Full Star Full Star

This is our 4th car and Roger did everything possible to get us the best deal ever! He did! Thank you so much for finding me the best truck ever and the best financing!

"great deal"

poelaronda
DEALERRATER
3-25-2020
Full Star Full Star Full Star Full Star Full Star

Thank you so much Mr. Altaf Hussain for helping me and my husband , we love the car you help us get thank you for beening so nice to us ,and your staff, keep up the good work .I will see you again in a year .I can"t wait to show my co workers.I promise you they wii come for a new car .I"m very happy ,thank you again Mr.Altaf Hussain ,from Laronda Poe

"Had a pleasant experience. Purchased car new from Heiser..."

JCROCE35
DEALERRATER
3-25-2020
Full Star Full Star Full Star Empty Star Empty Star

Had a pleasant experience. Purchased car new from Heiser and been taking car to Heiser for service ever since. Always had a good experience, only being doing basic oil and filter service, but will use dealership for any other service. Thank you

great deal

poelaronda
CARS
3-25-2020
Full Star Full Star Full Star Full Star Full Star

Thank you so much Mr. Altaf Hussain for helping me and my husband , we love the car you help us get thank you for beening so nice to us ,and your staff, keep up the good work .I will see you again in a year .I can"t wait to show my co workers.I promise you they wii come for a new car .I"m very happy ,thank you again Mr.Altaf Hussain ,from Laronda Poe

Had a pleasant experience. Purchased car new from Heiser...

JCROCE35
CARS
3-25-2020
Full Star Full Star Full Star Empty Star Empty Star

Had a pleasant experience. Purchased car new from Heiser and been taking car to Heiser for service ever since. Always had a good experience, only being doing basic oil and filter service, but will use dealership for any other service. Thank you

Thanks for being beyond helpful!!

Erika
CARS
3-25-2020
Full Star Full Star Full Star Full Star Full Star

This is our 4th car and Roger did everything possible to get us the best deal ever! He did! Thank you so much for finding me the best truck ever and the best financing!

"A-1 Service"

JFGUINN
DEALERRATER
3-24-2020
Full Star Full Star Full Star Full Star Full Star

Great service. Appointment on time and service completed in timely manner. Intake person was very efficient and helpful in gathering information on service needed. Thanks!

"Quick process "

Charlie
DEALERRATER
3-24-2020
Full Star Full Star Full Star Full Star Full Star

This is our second vehicle from Heiser . Each visit was low pressure ,friendly and ended in fair negotiations as well as a the purchase of a vehicle

A-1 Service

JFGUINN
CARS
3-24-2020
Full Star Full Star Full Star Full Star Full Star

Great service. Appointment on time and service completed in timely manner. Intake person was very efficient and helpful in gathering information on service needed. Thanks!

Quick process

Charlie
CARS
3-24-2020
Full Star Full Star Full Star Full Star Full Star

This is our second vehicle from Heiser . Each visit was low pressure ,friendly and ended in fair negotiations as well as a the purchase of a vehicle

Excellent, honest, competent.

RANDYPARLEE
CARS
3-20-2020
Full Star Full Star Full Star Full Star Full Star

This is the finest car dealership I have ever used. The people are honest, they don't push service unless you really need it, I have had service people actually tell me I didn't need service I requested. My wife has a Nissan Juke which we have serviced here because we don't trust other dealers. When they fix something it is fixed and I don't need to go back. The best.

excellent sales person

george
CARS
3-20-2020
Full Star Full Star Full Star Full Star Full Star

I've had two Prius before and had very good service and gas mileage from them. This one is my third upgrade and the sales management and person could answer all my questions,and make me feel very good about the new car and all the options it had.

"excellent sales person"

george
DEALERRATER
3-20-2020
Full Star Full Star Full Star Full Star Full Star

I've had two Prius before and had very good service and gas mileage from them. This one is my third upgrade and the sales management and person could answer all my questions,and make me feel very good about the new car and all the options it had.

"Excellent, honest, competent."

RANDYPARLEE
DEALERRATER
3-20-2020
Full Star Full Star Full Star Full Star Full Star

This is the finest car dealership I have ever used. The people are honest, they don't push service unless you really need it, I have had service people actually tell me I didn't need service I requested. My wife has a Nissan Juke which we have serviced here because we don't trust other dealers. When they fix something it is fixed and I don't need to go back. The best.

"I had such a great experience here that I wish I was rich..."

PAKUTHOR
DEALERRATER
3-19-2020
Full Star Full Star Full Star Full Star Full Star

I had such a great experience here that I wish I was rich so I can go back and buy more cars! Trevor Tucek reached out to me within seconds of me putting in a request to see a car online. He was so flexible with me (I changed my apt time about three times) and when I arrived, I was tended to immediately. I was then brought to Alex Hall, who worked for hours with my parents and I. He must have ran miles that day between talking to us and going to the back to try to get my monthly payments down to where I needed them to be. He was very kind and had a great sense of humor. Being that this is my first car purchase, I did not know much of the process. Alex never looked like he was in a rush or trying to push us out the door. I asked for either a white or a black car, and we settled for blue with SO many cool features that I never knew I’d love so much. The blue is also very pretty. I can’t stop looking out at my car. Alex also always checked in on us to make sure that we were not waiting too long for the paperwork process. He made us feel important and very visible. I could not say enough good stuff about him! He felt like family by the end of the day! Moving forward, we worked with Brett Maple. He told us that he was new to the branch and asked us to be patient with him since a lot of the paperwork was slightly different. If he had not said that, I would not even know. He went through the whole application process with us without skipping a beat. He also was very patient in explaining terms to me and I’m so pleased to have worked with him. I feel like he really listened to us and did not try to keep pushing and pushing after we say no to extra things. I absolutely loved my experience here and would recommend everyone here for their cars. I was so afraid to buy a car, but I can really tell that everyone worked hard to make sure that I got the deal that I wanted. I was treated with kindness by everyone from the front of the store to the back. Thank you to Heiser TOYOTA for making a girl happy!!

Perfect Service

JOHNLOVEMONKEYS
CARS
3-19-2020
Full Star Full Star Full Star Full Star Full Star

Stopped in for a routine maintenance... Dana took care of me. Also mentioned 2 things I needed to have checked out and got me out of there in less than 60 minutes. Thanks!!

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