Meet Our Staff

Our staff here at Heiser Toyota is here for your convenience. Feel free to contact us with questions or for a test drive.

Meet Our MANAGEMENT Staff

Executive Director Mary Ann Scaffidi
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Executive Director
Mary Ann Scaffidi
General Manager Pat  Pomeranz
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tel:(414) 586-7104
General Manager
Pat Pomeranz
Used Car Manager Chad  Covert
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tel:(414) 357-2100
Used Car Manager
Chad Covert
Service Manager Joe  Vicari, SR.
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tel:(414) 586-7135
Service Manager
Joe Vicari, SR.
Parts Manager Kevin  Garski
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tel:(414) 586-7128
Parts Manager
Kevin Garski
New Car Manager Jessica  Phillips
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tel:(414) 357-2100
New Car Manager
Jessica Phillips
Generic Staff Photo
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New Car Manager
Brett Boman

Meet Our Finance Staff

Business Manager Goran  Filipovic
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tel:(414) 357-2100
Business Manager
Goran Filipovic
Business Manager Shahat  Mohamed
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tel:(414) 357-2100
Business Manager
Shahat Mohamed

Meet Our Customer Service Staff

Customer Service Manager Ahmed Jihad
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Customer Service Manager
Ahmed Jihad
Customer Service Manager Trevor  Tucek
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tel:(414) 357-2100
Customer Service Manager
Trevor Tucek
Customer Service Manager Zachary  Doro
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tel:(414) 357-2100
Customer Service Manager
Zachary Doro

Meet Our Sales Staff

Sales & Leasing Consultant Al  Hussain
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tel:(414) 586-7111
Sales & Leasing Consultant
Al Hussain
Sales & Leasing Consultant  Bill  Lawrence
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tel:(414) 586-7156
Sales & Leasing Consultant
Bill Lawrence
Equity Advisor Amy  Bobber
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tel:(414)357-2100
Equity Advisor
Amy Bobber
Sales & Leasing Consultant Alex  Hall
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tel:(414)357-2100
Sales & Leasing Consultant
Alex Hall
Sales & Leasing Consultant James   Hicks
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tel:(414) 586-7115
Sales & Leasing Consultant
James Hicks
Sales & Leasing Consultant Roger  Droukas
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tel:(414) 586-7118
Sales & Leasing Consultant
Roger Droukas
Sales & Leasing Consultant Jason  Larner
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tel:(414) 357-2100
Sales & Leasing Consultant
Jason Larner
Sales & Leasing Consultant Jorgo  Ndina
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tel:(414)357-2100
Sales & Leasing Consultant
Jorgo Ndina
Generic Staff Photo
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Sales & Leasing Consultant
Tria Lee

Meet Our Service Staff

Service Advisor Bob  Arciszewski
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tel:(414) 357-2100
Service Advisor
Bob Arciszewski
Service Advisor Dana  Schilz
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tel:(414) 357-2100
Service Advisor
Dana Schilz
Service Advisor Vincent  Lor
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tel:(414) 357-2100
Service Advisor
Vincent Lor
Service Dispatcher Joseph  Kuckuk
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Service Dispatcher
Joseph Kuckuk

Meet Our Parts Staff

Parts Advisor Josh  Olson
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tel:(414) 357-2100
Parts Advisor
Josh Olson

Our Location

Heiser Toyota
11301 W Metro Auto Mall
Milwaukee, WI 53224

Sales: 414-797-1811
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Sales Hours

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I was very pleased with my experience. Jason and shahat were very helpfully and pleasant to work with. Even the staff I was not working directly with were helpful and friendly. I would definitely recommend this dealership.

- SCOTTMAMAYEK, DEALERRATER

Except for the approximately 3 1/2 month wait for my new Tacoma to get just the truck I wanted, which appears to be the manufacturer's delay alone, everyone was easy to work with and Al kept me informed through the process. No high pressure, and customer satisfaction was the goal.

- Nor Elba, DEALERRATER

Roger was very nice and helpful. Friendly and great to do business with. I recommend him for all car buying needs. Was not pushy or aggressive at all! Thank you

- kathy.lakritz, DEALERRATER

I'm grateful for the assist and help of heiser toyota sales guys to manager to finance department of helping me choose and bought the car that want and like.

- HERSTYLE88, DEALERRATER

Yes we would recommend this dealership. They were easy to work with and eager to please. They found us the perfect vehicle that we hadn’t even seen on the lot. James and Alina Limberg

- J-limb, DEALERRATER

Goran was friendly, open, and great work with. He helped us understand all the financing and warranty options for our new car and made sure all of our questions were fully answered. We are grateful we got to work with him throughout the purchasing process. Thank you!

- COREY.JANE, CARS

Helpful, affable staff. I came in early in the morning talk to the service department even though my appointment i schedule on the internet didn't go thru i was help right away.

- CRISTON22, CARS

Wonderful experience. Was very helpful and informative.. spent the time explaining in detail the technology package. My wife and I will certainly be back for our next purchase.

- UBERTSTEVE, CARS

Wonderful experience. Was very helpful and informative.. spent the time explaining in detail the technology package. My wife and I will certainly be back for our next purchase.

- UBERTSTEVE, DEALERRATER

Goran was friendly, open, and great work with. He helped us understand all the financing and warranty options for our new car and made sure all of our questions were fully answered. We are grateful we got to work with him throughout the purchasing process. Thank you!

- COREY.JANE, DEALERRATER

Helpful, affable staff. I came in early in the morning talk to the service department even though my appointment i schedule on the internet didn’t go thru i was help right away.

- CRISTON22, DEALERRATER

This is our 4th car and Roger did everything possible to get us the best deal ever! He did! Thank you so much for finding me the best truck ever and the best financing!

- Erika, DEALERRATER

Thank you so much Mr. Altaf Hussain for helping me and my husband , we love the car you help us get thank you for beening so nice to us ,and your staff, keep up the good work .I will see you again in a year .I can"t wait to show my co workers.I promise you they wii come for a new car .I"m very...

- poelaronda, DEALERRATER

Had a pleasant experience. Purchased car new from Heiser and been taking car to Heiser for service ever since. Always had a good experience, only being doing basic oil and filter service, but will use dealership for any other service. Thank you

- JCROCE35, DEALERRATER

Thank you so much Mr. Altaf Hussain for helping me and my husband , we love the car you help us get thank you for beening so nice to us ,and your staff, keep up the good work .I will see you again in a year .I can"t wait to show my co workers.I promise you they wii come for a new car .I"m very...

- poelaronda, CARS

Had a pleasant experience. Purchased car new from Heiser and been taking car to Heiser for service ever since. Always had a good experience, only being doing basic oil and filter service, but will use dealership for any other service. Thank you

- JCROCE35, CARS

This is our 4th car and Roger did everything possible to get us the best deal ever! He did! Thank you so much for finding me the best truck ever and the best financing!

- Erika, CARS

Great service. Appointment on time and service completed in timely manner. Intake person was very efficient and helpful in gathering information on service needed. Thanks!

- JFGUINN, DEALERRATER

This is our second vehicle from Heiser . Each visit was low pressure ,friendly and ended in fair negotiations as well as a the purchase of a vehicle

- Charlie, DEALERRATER

Great service. Appointment on time and service completed in timely manner. Intake person was very efficient and helpful in gathering information on service needed. Thanks!

- JFGUINN, CARS

This is our second vehicle from Heiser . Each visit was low pressure ,friendly and ended in fair negotiations as well as a the purchase of a vehicle

- Charlie, CARS

This is the finest car dealership I have ever used. The people are honest, they don't push service unless you really need it, I have had service people actually tell me I didn't need service I requested. My wife has a Nissan Juke which we have serviced here because we don't trust other dealers....

- RANDYPARLEE, CARS

I've had two Prius before and had very good service and gas mileage from them. This one is my third upgrade and the sales management and person could answer all my questions,and make me feel very good about the new car and all the options it had.

- george, CARS

I've had two Prius before and had very good service and gas mileage from them. This one is my third upgrade and the sales management and person could answer all my questions,and make me feel very good about the new car and all the options it had.

- george, DEALERRATER

This is the finest car dealership I have ever used. The people are honest, they don't push service unless you really need it, I have had service people actually tell me I didn't need service I requested. My wife has a Nissan Juke which we have serviced here because we don't trust other dealers....

- RANDYPARLEE, DEALERRATER

I had such a great experience here that I wish I was rich so I can go back and buy more cars! Trevor Tucek reached out to me within seconds of me putting in a request to see a car online. He was so flexible with me (I changed my apt time about three times) and when I arrived, I was tended to...

- PAKUTHOR, DEALERRATER

My car was due for a tire rotation, but with what is going on and everyone staying in I thought I would get it done at a later date... that is until Heiser posted about pick up and deliver back to your home free of charge! I called at 11 and at 1 James picked up my vehicle and 1 hour and 15 min...

- BKRMAMA1, DEALERRATER

Bill Lawrence did a great job. Next car I buy, I’ll be looking for Bill. He was very thorough and went through our vehicles explaining every feature and technology.

- MARK_651, DEALERRATER

Stopped in for a routine maintenance... Dana took care of me. Also mentioned 2 things I needed to have checked out and got me out of there in less than 60 minutes. Thanks!!

- JOHNLOVEMONKEYS, DEALERRATER

Stopped in for a routine maintenance... Dana took care of me. Also mentioned 2 things I needed to have checked out and got me out of there in less than 60 minutes. Thanks!!

- JOHNLOVEMONKEYS, CARS

Bill Lawrence did a great job. Next car I buy, I'll be looking for Bill. He was very thorough and went through our vehicles explaining every feature and technology.

- MARK_651, CARS

My car was due for a tire rotation, but with what is going on and everyone staying in I thought I would get it done at a later date... that is until Heiser posted about pick up and deliver back to your home free of charge! I called at 11 and at 1 James picked up my vehicle and 1 hour and 15 min...

- BKRMAMA1, CARS

I had such a great experience here that I wish I was rich so I can go back and buy more cars! Trevor Tucek reached out to me within seconds of me putting in a request to see a car online. He was so flexible with me (I changed my apt time about three times) and when I arrived, I was tended to...

- PAKUTHOR, CARS

Tria did a great job answering all of our questions and getting the little things (bigger things to us) taken care. He was also a good liaison between us and the sales manager. We are very satisfied. Looking forward to driving another Toyota to the 350,000 mile mark. Todd and Denise Blaubach

- TDBLAUBACH, DEALERRATER

Tria lee was awesome to work with definitely recommend working with at heiser when in the market with new cars or used cars fantastic job.

- JAMESHER89, DEALERRATER

Tria lee was awesome to work with definitely recommend working with at heiser when in the market with new cars or used cars fantastic job.

- JAMESHER89, CARS

Tria did a great job answering all of our questions and getting the little things (bigger things to us) taken care. He was also a good liaison between us and the sales manager. We are very satisfied. Looking forward to driving another Toyota to the 350,000 mile mark. Todd and Denise Blaubach

- TDBLAUBACH, CARS

Quick turn around on a new car issue not starting. Thank you for your prompt attention to my issue thus allowing me to get back to work timely.

- DALELEIFKER, DEALERRATER

The person that set up our appointment had down a vehicle we no longer owned. Otherwise the service was friendly and fast

- Elaine Schumacher, GOOGLE

Quick turn around on a new car issue not starting. Thank you for your prompt attention to my issue thus allowing me to get back to work timely.

- DALELEIFKER, CARS

Always courteous and professional service. The service department is one of the reasons I come to Heiser Toyota. Have been a loyal customer for over 20 years!

- LASUSAV, DEALERRATER

I am totally satisfied in the service I received. It took less time than I was told it would take. Thank you for your support.

- DRP4904, DEALERRATER

I have always had great service at Heiser Toyota, This time I'm not sure what happened. Saturday after I got home, I walked past the front of my truck, I could smell a hint of oil burning. So I popped the hood, there was oil allover the engine cover, with puddles in the indentations. I took...

- badmoose, DEALERRATER

Bob took great care of me and my car. Always exceeds my expectations, that just does not happen that much these days. Ready when promised and I love the pre-paid maintenance, no bill to pay, just grab the keys and go!

- TOM, DEALERRATER

Bob took great care of me and my car. Always exceeds my expectations, that just does not happen that much these days. Ready when promised and I love the pre-paid maintenance, no bill to pay, just grab the keys and go!

- TOM, CARS

I have always had great service at Heiser Toyota, This time I'm not sure what happened. Saturday after I got home, I walked past the front of my truck, I could smell a hint of oil burning. So I popped the hood, there was oil allover the engine cover, with puddles in the indentations. I took...

- badmoose, CARS

I am totally satisfied in the service I received. It took less time than I was told it would take. Thank you for your support.

- DRP4904, CARS

Always courteous and professional service. The service department is one of the reasons I come to Heiser Toyota. Have been a loyal customer for over 20 years!

- LASUSAV, CARS
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