Meet Our Staff

Our staff here at Heiser Toyota is here for your convenience. Feel free to contact us with questions or for a test drive.

Meet Our MANAGEMENT Staff

Executive Director Mary Ann Scaffidi
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Executive Director
Mary Ann Scaffidi
General Manager Pat  Pomeranz
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tel:(414) 586-7104
General Manager
Pat Pomeranz
Used Car Manager Chad  Covert
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tel:(414) 357-2100
Used Car Manager
Chad Covert
Service Manager Joe  Vicari, SR.
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tel:(414) 586-7135
Service Manager
Joe Vicari, SR.
Parts Manager Kevin  Garski
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tel:(414) 586-7128
Parts Manager
Kevin Garski
New Car Manager Jessica  Phillips
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tel:(414) 357-2100
New Car Manager
Jessica Phillips
Generic Staff Photo
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New Car Manager
Brett Boman

Meet Our Finance Staff

Business Manager Goran  Filipovic
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tel:(414) 357-2100
Business Manager
Goran Filipovic
Business Manager Shahat  Mohamed
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tel:(414) 357-2100
Business Manager
Shahat Mohamed

Meet Our Customer Service Staff

Customer Service Manager Ahmed Jihad
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Customer Service Manager
Ahmed Jihad
Customer Service Manager Trevor  Tucek
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tel:(414) 357-2100
Customer Service Manager
Trevor Tucek
Customer Service Manager Zachary  Doro
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tel:(414) 357-2100
Customer Service Manager
Zachary Doro

Meet Our Sales Staff

Sales & Leasing Consultant Al  Hussain
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tel:(414) 586-7111
Sales & Leasing Consultant
Al Hussain
Sales & Leasing Consultant  Bill  Lawrence
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tel:(414) 586-7156
Sales & Leasing Consultant
Bill Lawrence
Sales & Leasing Consultant Alex  Hall
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tel:(414)357-2100
Sales & Leasing Consultant
Alex Hall
Sales & Leasing Consultant James   Hicks
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tel:(414) 586-7115
Sales & Leasing Consultant
James Hicks
Sales & Leasing Consultant Roger  Droukas
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tel:(414) 586-7118
Sales & Leasing Consultant
Roger Droukas
Sales & Leasing Consultant Jason  Larner
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tel:(414) 357-2100
Sales & Leasing Consultant
Jason Larner
Sales & Leasing Consultant Jorgo  Ndina
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tel:(414)357-2100
Sales & Leasing Consultant
Jorgo Ndina
Generic Staff Photo
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Sales & Leasing Consultant
Tria Lee

Meet Our Service Staff

Service Advisor Bob  Arciszewski
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tel:(414) 357-2100
Service Advisor
Bob Arciszewski
Service Advisor Dana  Schilz
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tel:(414) 357-2100
Service Advisor
Dana Schilz
Service Advisor Vincent  Lor
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tel:(414) 357-2100
Service Advisor
Vincent Lor
Service Dispatcher Joseph  Kuckuk
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Service Dispatcher
Joseph Kuckuk

Meet Our Parts Staff

Parts Advisor Josh  Olson
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tel:(414) 357-2100
Parts Advisor
Josh Olson

Our Location

Heiser Toyota
11301 W Metro Auto Mall
Milwaukee, WI 53224

Sales: 414-797-1811
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Sales Hours

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everything went great start to finish thanks to Robert I came for just an oil change and found out I needed new brakes after 61000 miles but it worked out very good price wise and getting it done thank you

- KAJAHNKE, DEALERRATER

I just bought a car from this dealership and it was my first time buying. The experience could not have been more hassle free. Alex was wonderful, helpful, and very easy to talk to. He was not pushy at all. I highly recommend this dealership and I would absolutely ask for Alex’s help if I were to...

- bree9753, DEALERRATER

Heiser is very good - fast and friendly service at a fair price. They answered any of my questions. I need to return in about 10 days for recall work. They are kind of nice to supply a loaner car during that time. Thanks, Randy

- PAT_SOMMERFELD, DEALERRATER

Heiser is very good - fast and friendly service at a fair price. They answered any of my questions. I need to return in about 10 days for recall work. They are kind of nice to supply a loaner car during that time. Thanks, Randy

- PAT_SOMMERFELD, CARS

I am very pleased with the service I received. My service person, Joe Kuckuk was very kind and helpful. Thank you do much. A job well done.

- elain44, DEALERRATER

I emailed Heiser Toyota (as well as 4 other dealers) late on a Saturday afternoon. Received a call within minutes. They did not have the color of the vehicle we wanted, but had one shipped in three days later. We bought from them immediately after. Great price. Great service. I could not be happier...

- KEVINKELTNER, DEALERRATER

Alex Hall was great. He answered all of my questions I had and he was very patient. I will tell anyone to buy a car from Heiser Toyota and make sure to see Alex .

- MELISSASOBOLESKI, DEALERRATER

I was waited on within two minutes of arriving. The customer service representative was very polite and professional. He followed all CDC guidelines suggested for dealing with the public concerning Coronavirus. He explained the process and that it would take about an hour to complete the work. He...

- Kev, CARS

I was waited on within two minutes of arriving. The customer service representative was very polite and professional. He followed all CDC guidelines suggested for dealing with the public concerning Coronavirus. He explained the process and that it would take about an hour to complete the work. He...

- Kev, DEALERRATER

I worked with Jason Larner, he helped me find a car and get out of a tough situation I was in with a previous loan. He was very knowledgeable and helpful. All the staff there were very welcoming and friendly.

- Jenna Morris, GOOGLE

quick service and busy place. Easy going snd good to talk with. Get right to the point of the problem. Good customer servixe as well.

- the1, CARS

Good afternoon l, I don't remember the name of the person who helped during my last visit. Everyone there is usually very nice and helpful.

- ABENRARD22, CARS

Disappointed I had a coupon from Andrew Toyota to get a oil change for $19.99 but she would not let me use it. She said it didn't apply to my car and I had to pay $50 something or $60 something for the oil change. I told her I just got it changed a few months ago and she check and said January and...

- RUSSELLC1, CARS

Good afternoon l, I don’t remember the name of the person who helped during my last visit. Everyone there is usually very nice and helpful.

- ABENRARD22, DEALERRATER

quick service and busy place. Easy going snd good to talk with. Get right to the point of the problem. Good customer servixe as well.

- the1, DEALERRATER

Disappointed I had a coupon from Andrew Toyota to get a oil change for $19.99 but she would not let me use it. She said it didn't apply to my car and I had to pay $50 something or $60 something for the oil change. I told her I just got it changed a few months ago and she check and said January and...

- RUSSELLC1, DEALERRATER

Great experience! Alex was great, helpful and kind. Will definitely buy our next vehicle at Heiser Toyota. Keep up the great work. Very smooth process

- K.VEGARN, CARS

Helpful and efficient with everything we needed. Great experience. We are happy with our purchase. Al Hussein was great to work with. We will contact Heiser Toyota for our next vehicle.

- Matt, CARS

I truly respect the professional atmosphere that Heiser Toyota maintains. I have purchased &/or leased three Toyota Corollas through Heiser, each time working with Al Hussain. Each time, the process was relatively painless because everyone with whom I dealt with was friendly, knowledgeable, and...

- Michele Roy, GOOGLE

Another perfect 10 from The Heiser squad. Customer service is paramount these days, now more than ever...and it definitely shines here. Keep knocking it out of the park, folks. Will definitely (continue) to recommend this dealer to everyone I know.

- GRINCHMO, DEALERRATER

Great experience! Alex was great, helpful and kind. Will definitely buy our next vehicle at Heiser Toyota. Keep up the great work. Very smooth process

- K.VEGARN, DEALERRATER

Helpful and efficient with everything we needed. Great experience. We are happy with our purchase. Al Hussein was great to work with. We will contact Heiser Toyota for our next vehicle.

- Matt, DEALERRATER

This is my third time purchasing &/or leasing a new vehicle with Al’s help! I appreciate him & will seek him out in the future.

- michele, DEALERRATER

We purchased a 2017 Toyota Camry. Tria Lee assisted us. He was great! Our purpose was two fold we were making a purchase and we had our 2018 Highlander for scheduled maintenance. In our two years dealing with Heiser Toyota we have always had a pleasant experience.

- PWINGERS, DEALERRATER

This is my third time purchasing &/or leasing a new vehicle with Al's help! I appreciate him & will seek him out in the future.

- michele, CARS

We purchased a 2017 Toyota Camry. Tria Lee assisted us. He was great! Our purpose was two fold we were making a purchase and we had our 2018 Highlander for scheduled maintenance. In our two years dealing with Heiser Toyota we have always had a pleasant experience.

- PWINGERS, CARS

The service department at Heiser Toyota is very courteous, friendly and dependable. They explain what will be done and review what was completed. They are always ready to answer any questions that you might have.

- Pleased RV4 customer, CARS

I did not purchase a vehicle from here in the end, but I can say Bill Lawrence is a pleasure to work with. He was knowledgeable and easy going all the way. Go with Heiser!

- Dan Wantz, GOOGLE

I just bought a vehicle from Jason at Heiser Toyota, and I was so impressed with the service I received from Jason and the whole Heiser team. The went out of their way to accommodate me and make buying this vehicle exciting. I would buy a vehicle from them in a heartbeat. My son has also purchased...

- Jeannette Sword, GOOGLE

The service department at Heiser Toyota is very courteous, friendly and dependable. They explain what will be done and review what was completed. They are always ready to answer any questions that you might have.

- Pleased RV4 customer, DEALERRATER

They made us very comfortable and worked with us to achieve our goal. We originally were looking for a used Highlander but bought new and are very happy.

- JJANSSEN362, CARS

Service was quick and perfect. The only problem is when you ask for discount they will say straight NO and when you show them coupon for particular service they ready to give you discount without looking on it. It is bit strange + wierd and raise questions about the amount and quality we gonna get...

- VINALG88, CARS

Al was a pleasure to work with and made buying easy. Any veichle I buy in the future will hopefully be through Heiser and through Al specifically.

- coltonvivian, DEALERRATER

Vincent was awesome! He provided what needed to be done and when to come back for my next oil change. Im super satisfied with my service! Thank you

- XIONG9780, DEALERRATER

They made us very comfortable and worked with us to achieve our goal. We originally were looking for a used Highlander but bought new and are very happy.

- JJANSSEN362, DEALERRATER

Service was quick and perfect. The only problem is when you ask for discount they will say straight NO and when you show them coupon for particular service they ready to give you discount without looking on it. It is bit strange + wierd and raise questions about the amount and quality we gonna get...

- VINALG88, DEALERRATER

Vincent was awesome! He provided what needed to be done and when to come back for my next oil change. Im super satisfied with my service! Thank you

- XIONG9780, CARS

Al was a pleasure to work with and made buying easy. Any veichle I buy in the future will hopefully be through Heiser and through Al specifically.

- coltonvivian, CARS

Thank you to Al H. and all the Heiser Toyota team. We bought my car from Al six years ago, so when it was time to get one for my husband, we knew Al would take good care of us. Because we're returning customers, we were treated like VIPs. Al worked with our budget to get us into a beautiful used...

- Rachel K., DEALERRATER

Everyone was GREAT! Thanks!!! They were courteous, listened to my needs! Service was done within the time frame given! They explained what was done and offered to schedule my next appoint before I left!

- RSTINSON58ORPHAN, DEALERRATER

Thank you to Al H. and all the Heiser Toyota team. We bought my car from Al six years ago, so when it was time to get one for my husband, we knew Al would take good care of us. Because we're returning customers, we were treated like VIPs. Al worked with our budget to get us into a beautiful used...

- Rachel K., CARS

Tria was wonderful to work with. He was very patient as we wanted to ensure my mom got the car that she liked best with all the features for winter. He was very helpful at explaining the different features and willing to ensure we got the best deal. Will definitely return to tria if looking for a...

- Angel Ya, CARS

Tria was wonderful to work with. He was very patient as we wanted to ensure my mom got the car that she liked best with all the features for winter. He was very helpful at explaining the different features and willing to ensure we got the best deal. Will definitely return to tria if looking for a...

- Angel Ya, DEALERRATER
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