Meet Our Staff

Our staff here at Heiser Toyota is here for your convenience. Feel free to contact us with questions or for a test drive.

Meet Our MANAGEMENT Staff

Executive Director Mary Ann Scaffidi
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Executive Director
Mary Ann Scaffidi
General Manager Pat  Pomeranz
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tel:(414) 586-7104
General Manager
Pat Pomeranz
Used Car Manager Chad  Covert
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tel:(414) 357-2100
Used Car Manager
Chad Covert
Service Manager Joe  Vicari, SR.
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tel:(414) 586-7135
Service Manager
Joe Vicari, SR.
Parts Manager Kevin  Garski
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tel:(414) 586-7128
Parts Manager
Kevin Garski
New Car Manager Jessica  Phillips
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tel:(414) 357-2100
New Car Manager
Jessica Phillips
Generic Staff Photo
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New Car Manager
Brett Boman

Meet Our Finance Staff

Business Manager Goran  Filipovic
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tel:(414) 357-2100
Business Manager
Goran Filipovic
Business Manager Shahat  Mohamed
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tel:(414) 357-2100
Business Manager
Shahat Mohamed
Business Manager Elizabeth Severin
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Business Manager
Elizabeth Severin

Meet Our Customer Service Staff

Customer Service Manager Zachary  Doro
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tel:(414) 357-2100
Customer Service Manager
Zachary Doro
Customer Service Manager Mitch  Willer
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tel:(414) 357-2100
Customer Service Manager
Mitch Willer
Customer Service Manager Trevor  Tucek
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tel:(414) 357-2100
Customer Service Manager
Trevor Tucek

Meet Our Sales Staff

Sales & Leasing Consultant Al  Hussain
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tel:(414) 586-7111
Sales & Leasing Consultant
Al Hussain
Sales & Leasing Consultant  Bill  Lawrence
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tel:(414) 586-7156
Sales & Leasing Consultant
Bill Lawrence
Equity Advisor Amy  Bobber
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tel:(414)357-2100
Equity Advisor
Amy Bobber
Sales & Leasing Consultant Alex  Hall
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tel:(414)357-2100
Sales & Leasing Consultant
Alex Hall
Sales & Leasing Consultant James   Hicks
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tel:(414) 586-7115
Sales & Leasing Consultant
James Hicks
Sales & Leasing Consultant Roger  Droukas
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tel:(414) 586-7118
Sales & Leasing Consultant
Roger Droukas
Sales & Leasing Consultant Jason  Larner
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tel:(414) 357-2100
Sales & Leasing Consultant
Jason Larner
Sales & Leasing Consultant Jorgo  Ndina
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tel:(414)357-2100
Sales & Leasing Consultant
Jorgo Ndina
Sale and Leasing Consultant Brian  Drewek
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tel:(414) 357-2100
Sale and Leasing Consultant
Brian Drewek
Sales and Leasing Consultant Cody  Serverinsen
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tel:(414) 357-2100
Sales and Leasing Consultant
Cody Serverinsen
Generic Staff Photo
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Sales & Leasing Consultant
Tria Lee
Sales and Leasing Consultant Ahmed Jihad
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Sales and Leasing Consultant
Ahmed Jihad

Meet Our Service Staff

Service Advisor Chue  Lee
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tel:(414) 586-7132
Service Advisor
Chue Lee
Service Advisor Bob  Arciszewski
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tel:(414) 357-2100
Service Advisor
Bob Arciszewski
Service Advisor Dana  Schilz
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tel:(414) 357-2100
Service Advisor
Dana Schilz
Service Advisor Vincent  Lor
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tel:(414) 357-2100
Service Advisor
Vincent Lor
Service Advisor Joseph  Kuckuk
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Service Advisor
Joseph Kuckuk
Service Advisor Jeremiah Heatherly
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Service Advisor
Jeremiah Heatherly

Meet Our Parts Staff

Parts Advisor Josh  Olson
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tel:(414) 357-2100
Parts Advisor
Josh Olson
Brian  Banh
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Brian Banh
Generic Staff Photo
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Parts Counter
Mathew Walczak

Our Location

Heiser Toyota
11301 W Metro Auto Mall
Milwaukee, WI 53224

Sales: 414-797-1811
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Sales Hours

Monday9:00 am - 9:00 pm
Tuesday9:00 am - 9:00 pm
Wednesday9:00 am - 9:00 pm
Thursday9:00 am - 9:00 pm
Friday9:00 am - 6:00 pm
Saturday9:00 am - 5:00 pm
SundayClosed

Service Hours

Monday7:00 am - 6:00 pm
Tuesday7:00 am - 6:00 pm
Wednesday7:00 am - 8:00 pm
Thursday7:00 am - 6:00 pm
Friday7:00 am - 6:00 pm
Saturday8:00 am - 4:30 pm
SundayClosed

Parts Hours

Monday7:30 am - 6:00 pm
Tuesday7:30 am - 6:00 pm
Wednesday7:30 am - 8:00 pm
Thursday7:30 am - 6:00 pm
Friday7:30 am - 6:00 pm
Saturday8:00 am - 4:30 pm
SundayClosed
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He was awesome. Very friendly and not pressuring at all. We had some good fun test driving the 2016 Prius. Will recommend to friends interested in Toyota’s.

- MatthewSchwanke, DEALERRATER

Salesman (A. Hussain) helped me make an informed decision without pressuring and the S. Muhammad, Finance, presented payment plan which worked best for me. I would recommend dealing with this dealership to others

- RICHARDSTRODESR, DEALERRATER

Great service! They took great care of my car. Everything was a very smooth experience. I was also give a $10 coupon as well. Thank you Heiser.

- TSLAUGHT_T, DEALERRATER

We’ve been using this Heiser dealership for years. I trust them completely. I have never met anyone there who wasn’t friendly and helpful. The prices are fair plus you are getting Toyota quality.

- Marsema, DEALERRATER

I bought a new Camry today and Jason the salesman was awesome with helping me get my new car! Thank you so much!! I will totally recommend Hieser Toyota and Jason!!

- Elizabeth Avila, GOOGLE

Took the time to listen to my concerns, addressed my issue and got me in timely for my repair. I appreciate all that Toyota does for me and my Venza!

- KIMDOWNER2628, DEALERRATER

Been leasing or buying our cars from Pat Pomeranz at Heiser for as long as I can remember.. No hidden surprise payments. everything is spelled out, right from the start. Attended a new years eve party and mentioned our new car lease only to find out that many of the other people there also deal at...

- BARBSILLDORFF, DEALERRATER

Quick service - ease of moving my timed appointment back an hour as I was running late. My sales person Alex even saw me and came over to say HI and asked if I had any questions on my new vehicle.

- VWILLER, DEALERRATER

We were very happy with our experience at Heiser Toyota. They worked to give us the best deal possible and to meet us at a price we could agree upon. All staff that we interacted with were friendly, professional, and knowledgable about the Toyota brand. We were able to drive our new Highlander home...

- Julie Jurss, DEALERRATER

very good and very thoughtful people employed there.Very pleased and happy customer.I would recommend any one looking to buy a toyota to go to heiser.

- tcoste58, DEALERRATER

Bob in Service is always so accommodating. Everyone is friendly and professional. I will never go anywhere else to purchase or service my vehicles. Heiser Rocks!

- TOM, DEALERRATER

My sales representative was great! Jason went the extra mile to deliver the exact Tacoma with all the features I requested. I felt I got a great price for my trade in. Thank you!

- BRUCEHOOVER, DEALERRATER

When arriving at my appointed time, I was met with politeness and all the information I needed was already available for me. Roger Dorukas was explained much about the car I was interested in during my test drive time. At the time of purchase, the finance agent made the experience quite relaxing...

- MTERCEG, DEALERRATER

Always appreciate the timely and capable assistance provided by the service reps. The work done on our Toyota Camry has always been performed efficiently and I never leave the dealership feeling as if something has been overlooked. Things are done right and I feel rest assured that our vehicle is...

- DBK2624, DEALERRATER

I worked with Jorgo to purchase a Toyota Tundra. I was an out of state buyer and Jorgo helped me with accurate description of the vehicle. He was fast and thorough with pictures and details of the car. He helped me get a great deal and also helped make the whole car buying process smooth and easy....

- Nomin8506, GOOGLE

It was a busy day, so I understand the delay in service. When I checked in, I asked the time estimate, and was told about an hour. It turned out to be 2 hours, but, I did not have any commitments that day, and the waiting area is very pleasant and accomodating, so I did not have a real issue....

- seniorlady, CARS

Pleased that when needing an estimate I can depend on the dealership where I purchased my car. I will always return to a dealership I can count on.

- ALBARTSCH2000, CARS

The people working there are very friendly especially Joe. The waiting room is very comfortable and the wait was reasonable. We checked out the cars in the showroom and the people there were also very friendly and answered our questions.

- DWURST, CARS

Pleased that when needing an estimate I can depend on the dealership where I purchased my car. I will always return to a dealership I can count on.

- ALBARTSCH2000, DEALERRATER

The people working there are very friendly especially Joe. The waiting room is very comfortable and the wait was reasonable. We checked out the cars in the showroom and the people there were also very friendly and answered our questions.

- DWURST, DEALERRATER

It was a busy day, so I understand the delay in service. When I checked in, I asked the time estimate, and was told about an hour. It turned out to be 2 hours, but, I did not have any commitments that day, and the waiting area is very pleasant and accomodating, so I did not have a real issue....

- seniorlady, DEALERRATER

They were great to work with. It was nice to have associates that listened to what I wanted and not being pressured into buying a car I didn’t want.

- SCHOM2394, DEALERRATER

We had problems in the past, however, this time everyone was wonderful pat gm wonderful even help with a problem with another vehicle. James salesman went out of his way to make sure we were taken care of . Shahat in financing always helpful

- JAD.65, DEALERRATER

Chue Lee Is Great; Vince & Vincent As Well! Jess @ Checkout Was Awesome!! The Quickness Of The Members Involved Proved Very Helpful In Our Taurus Wagon Being Serviced Properly. Thanks; Je.

- EMMERICHJS, CARS

We had problems in the past, however, this time everyone was wonderful pat gm wonderful even help with a problem with another vehicle. James salesman went out of his way to make sure we were taken care of . Shahat in financing always helpful

- JAD.65, CARS

I bought a vehicle for my business. Al did a great job. He knew the vehicle very well! Al spent a lot of time with us to make sure everything was perfect including making sure the phone was paired!

- DWEISS1, CARS

Chue Lee Is Great; Vince & Vincent As Well! Jess @ Checkout Was Awesome!! The Quickness Of The Members Involved Proved Very Helpful In Our Taurus Wagon Being Serviced Properly. Thanks; Je.

- EMMERICHJS, DEALERRATER

I made a reservation online but it didn't show up when I arrived. But they worked me with and they got me out fast.

- HAUBY123, CARS

They were great to work with. It was nice to have associates that listened to what I wanted and not being pressured into buying a car I didn't want.

- SCHOM2394, CARS

Straight forward no games Beat my interest rate I thought was the lowest I could get Gave me great trade in value. In and out in no time

- JOHNGILLIGAN10, CARS

I've been trusting Heiser for 11 years - 2 new cars, 2 used cars, and lots of service. Number 1 in my book. And I much appreciate Toyota's sponsorship of US Speedskating.

- GEBAUER, CARS

Straight forward no games Beat my interest rate I thought was the lowest I could get Gave me great trade in value. In and out in no time

- JOHNGILLIGAN10, DEALERRATER

I bought a vehicle for my business. Al did a great job. He knew the vehicle very well! Al spent a lot of time with us to make sure everything was perfect including making sure the phone was paired!

- DWEISS1, DEALERRATER

I made a reservation online but it didn't show up when I arrived. But they worked me with and they got me out fast.

- HAUBY123, DEALERRATER

I’ve been trusting Heiser for 11 years - 2 new cars, 2 used cars, and lots of service. Number 1 in my book. And I much appreciate Toyota’s sponsorship of US Speedskating.

- GEBAUER, DEALERRATER

never a pleasant requirement however it did go smoothly. several problems were incurred but were resolved people were pleasant and friendly. pop corn was good on the wait

- d grady, DEALERRATER

Bob who made my service appointment was pleasant and accommodating. Chue in service was a pleasure to work with. He was very professional and competent and had the service done in less time than he said it would take.

- LBERTRAM1218, DEALERRATER

never a pleasant requirement however it did go smoothly. several problems were incurred but were resolved people were pleasant and friendly. pop corn was good on the wait

- d grady, CARS

Cody worked nicely with us and for us to get us exactly what we wanted. He was fast and straight forward. Everything went smoothly. Thanks

- ERNESTOLIMA, CARS

Mysterious rattling sound, appearing recently, was almost impossible to track down and get eliminated. Tech, Drew, was patient and asked me to work with him. Vola! We found the source and eliminated the sound. I frankly showed up without an appointment and was accommodated.

- LC, CARS

Very clean and comfortable the service was excellent as well they have refreshments the bathroom was clean and the work flow was very powerful and good

- marablemike35, DEALERRATER

I had a most rewarding experience coming to Heiser. I called in and spoke with Amy about details and the type of car I was looking for. She referred me to Mr.Hicks and he had the perfect car with all the options that I requested waiting for me when I came in. Needless to say, he was an awesome...

- MRS_SANFAYE, DEALERRATER

I dealt with Vincent and he was very accommodating. the fix took about an hour and I enjoyed the clean waiting room and the free refreshments while waiting!also a free carwash! can't go wrong!!

- SSTREWYN, DEALERRATER

Cody worked nicely with us and for us to get us exactly what we wanted. He was fast and straight forward. Everything went smoothly. Thanks

- ERNESTOLIMA, DEALERRATER
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