Testimonials

DEALERRATER
SCOTTMAMAYEK
Full Star Full Star Full Star Full Star Full Star
3-30-2020
I was very pleased with my experience. Jason and shahat...

I was very pleased with my experience. Jason and shahat were very helpfully and pleasant to work with. Even the staff I was not working directly with were helpful and friendly. I would definitely recommend this dealership.

DEALERRATER
Nor Elba
Full Star Full Star Full Star Full Star Full Star
3-30-2020
Ordered a 2020 Toyota Tacoma

Except for the approximately 3 1/2 month wait for my new Tacoma to get just the truck I wanted, which appears to be the manufacturer's delay alone, everyone was easy to work with and Al kept me informed through the process. No high pressure, and customer satisfaction was the goal.

DEALERRATER
kathy.lakritz
Full Star Full Star Full Star Full Star Full Star
3-30-2020
Roger was very nice and helpful. Friendly and great to do...

Roger was very nice and helpful. Friendly and great to do business with. I recommend him for all car buying needs. Was not pushy or aggressive at all! Thank you

DEALERRATER
HERSTYLE88
Full Star Full Star Full Star Full Star Full Star
3-29-2020
I'm grateful for the assist and help of heiser toyota...

I'm grateful for the assist and help of heiser toyota sales guys to manager to finance department of helping me choose and bought the car that want and like.

DEALERRATER
J-limb
Full Star Full Star Full Star Full Star Full Star
3-28-2020
Yes we would recommend this dealership. They were easy to...

Yes we would recommend this dealership. They were easy to work with and eager to please. They found us the perfect vehicle that we hadn’t even seen on the lot. James and Alina Limberg

CARS
COREY.JANE
Full Star Full Star Full Star Full Star Full Star
3-26-2020
Great, friendly service

Goran was friendly, open, and great work with. He helped us understand all the financing and warranty options for our new car and made sure all of our questions were fully answered. We are grateful we got to work with him throughout the purchasing process. Thank you!

CARS
CRISTON22
Full Star Full Star Full Star Full Star Full Star
3-26-2020
Helpful, affable staff. I came in early in the morning...

Helpful, affable staff. I came in early in the morning talk to the service department even though my appointment i schedule on the internet didn't go thru i was help right away.

CARS
UBERTSTEVE
Full Star Full Star Full Star Full Star Full Star
3-26-2020
Wonderful experience. Was very helpful and informative.....

Wonderful experience. Was very helpful and informative.. spent the time explaining in detail the technology package. My wife and I will certainly be back for our next purchase.

DEALERRATER
UBERTSTEVE
Full Star Full Star Full Star Full Star Full Star
3-26-2020
Wonderful experience. Was very helpful and informative.....

Wonderful experience. Was very helpful and informative.. spent the time explaining in detail the technology package. My wife and I will certainly be back for our next purchase.

DEALERRATER
COREY.JANE
Full Star Full Star Full Star Full Star Full Star
3-26-2020
Great, friendly service

Goran was friendly, open, and great work with. He helped us understand all the financing and warranty options for our new car and made sure all of our questions were fully answered. We are grateful we got to work with him throughout the purchasing process. Thank you!

DEALERRATER
CRISTON22
Full Star Full Star Full Star Full Star Full Star
3-26-2020
Helpful, affable staff. I came in early in the morning...

Helpful, affable staff. I came in early in the morning talk to the service department even though my appointment i schedule on the internet didn’t go thru i was help right away.

DEALERRATER
Erika
Full Star Full Star Full Star Full Star Full Star
3-25-2020
Thanks for being beyond helpful!!

This is our 4th car and Roger did everything possible to get us the best deal ever! He did! Thank you so much for finding me the best truck ever and the best financing!

DEALERRATER
poelaronda
Full Star Full Star Full Star Full Star Full Star
3-25-2020
great deal

Thank you so much Mr. Altaf Hussain for helping me and my husband , we love the car you help us get thank you for beening so nice to us ,and your staff, keep up the good work .I will see you again in a year .I can"t wait to show my co workers.I promise you they wii come for a new car .I"m very happy ,thank you again Mr.Altaf Hussain ,from Laronda Poe

DEALERRATER
JCROCE35
Full Star Full Star Full Star Empty Star Empty Star
3-25-2020
Had a pleasant experience. Purchased car new from Heiser...

Had a pleasant experience. Purchased car new from Heiser and been taking car to Heiser for service ever since. Always had a good experience, only being doing basic oil and filter service, but will use dealership for any other service. Thank you

CARS
poelaronda
Full Star Full Star Full Star Full Star Full Star
3-25-2020
great deal

Thank you so much Mr. Altaf Hussain for helping me and my husband , we love the car you help us get thank you for beening so nice to us ,and your staff, keep up the good work .I will see you again in a year .I can"t wait to show my co workers.I promise you they wii come for a new car .I"m very happy ,thank you again Mr.Altaf Hussain ,from Laronda Poe

CARS
JCROCE35
Full Star Full Star Full Star Empty Star Empty Star
3-25-2020
Had a pleasant experience. Purchased car new from Heiser...

Had a pleasant experience. Purchased car new from Heiser and been taking car to Heiser for service ever since. Always had a good experience, only being doing basic oil and filter service, but will use dealership for any other service. Thank you

CARS
Erika
Full Star Full Star Full Star Full Star Full Star
3-25-2020
Thanks for being beyond helpful!!

This is our 4th car and Roger did everything possible to get us the best deal ever! He did! Thank you so much for finding me the best truck ever and the best financing!

DEALERRATER
JFGUINN
Full Star Full Star Full Star Full Star Full Star
3-24-2020
A-1 Service

Great service. Appointment on time and service completed in timely manner. Intake person was very efficient and helpful in gathering information on service needed. Thanks!

DEALERRATER
Charlie
Full Star Full Star Full Star Full Star Full Star
3-24-2020
Quick process

This is our second vehicle from Heiser . Each visit was low pressure ,friendly and ended in fair negotiations as well as a the purchase of a vehicle

CARS
JFGUINN
Full Star Full Star Full Star Full Star Full Star
3-24-2020
A-1 Service

Great service. Appointment on time and service completed in timely manner. Intake person was very efficient and helpful in gathering information on service needed. Thanks!

CARS
Charlie
Full Star Full Star Full Star Full Star Full Star
3-24-2020
Quick process

This is our second vehicle from Heiser . Each visit was low pressure ,friendly and ended in fair negotiations as well as a the purchase of a vehicle

CARS
RANDYPARLEE
Full Star Full Star Full Star Full Star Full Star
3-20-2020
Excellent, honest, competent.

This is the finest car dealership I have ever used. The people are honest, they don't push service unless you really need it, I have had service people actually tell me I didn't need service I requested. My wife has a Nissan Juke which we have serviced here because we don't trust other dealers. When they fix something it is fixed and I don't need to go back. The best.

CARS
george
Full Star Full Star Full Star Full Star Full Star
3-20-2020
excellent sales person

I've had two Prius before and had very good service and gas mileage from them. This one is my third upgrade and the sales management and person could answer all my questions,and make me feel very good about the new car and all the options it had.

DEALERRATER
george
Full Star Full Star Full Star Full Star Full Star
3-20-2020
excellent sales person

I've had two Prius before and had very good service and gas mileage from them. This one is my third upgrade and the sales management and person could answer all my questions,and make me feel very good about the new car and all the options it had.

DEALERRATER
RANDYPARLEE
Full Star Full Star Full Star Full Star Full Star
3-20-2020
Excellent, honest, competent.

This is the finest car dealership I have ever used. The people are honest, they don't push service unless you really need it, I have had service people actually tell me I didn't need service I requested. My wife has a Nissan Juke which we have serviced here because we don't trust other dealers. When they fix something it is fixed and I don't need to go back. The best.

DEALERRATER
PAKUTHOR
Full Star Full Star Full Star Full Star Full Star
3-19-2020
I had such a great experience here that I wish I was rich...

I had such a great experience here that I wish I was rich so I can go back and buy more cars! Trevor Tucek reached out to me within seconds of me putting in a request to see a car online. He was so flexible with me (I changed my apt time about three times) and when I arrived, I was tended to immediately. I was then brought to Alex Hall, who worked for hours with my parents and I. He must have ran miles that day between talking to us and going to the back to try to get my monthly payments down to where I needed them to be. He was very kind and had a great sense of humor. Being that this is my first car purchase, I did not know much of the process. Alex never looked like he was in a rush or trying to push us out the door. I asked for either a white or a black car, and we settled for blue with SO many cool features that I never knew I’d love so much. The blue is also very pretty. I can’t stop looking out at my car. Alex also always checked in on us to make sure that we were not waiting too long for the paperwork process. He made us feel important and very visible. I could not say enough good stuff about him! He felt like family by the end of the day! Moving forward, we worked with Brett Maple. He told us that he was new to the branch and asked us to be patient with him since a lot of the paperwork was slightly different. If he had not said that, I would not even know. He went through the whole application process with us without skipping a beat. He also was very patient in explaining terms to me and I’m so pleased to have worked with him. I feel like he really listened to us and did not try to keep pushing and pushing after we say no to extra things. I absolutely loved my experience here and would recommend everyone here for their cars. I was so afraid to buy a car, but I can really tell that everyone worked hard to make sure that I got the deal that I wanted. I was treated with kindness by everyone from the front of the store to the back. Thank you to Heiser TOYOTA for making a girl happy!!

DEALERRATER
BKRMAMA1
Full Star Full Star Full Star Full Star Full Star
3-19-2020
Picked Up for service!

My car was due for a tire rotation, but with what is going on and everyone staying in I thought I would get it done at a later date... that is until Heiser posted about pick up and deliver back to your home free of charge! I called at 11 and at 1 James picked up my vehicle and 1 hour and 15 min later delivered it back to me, Service Complete! I was impressed that James wore sterile gloves to drive my car. Everything was handled with the utmost care. Thanks so much Heiser...

DEALERRATER
MARK_651
Full Star Full Star Full Star Full Star Full Star
3-19-2020
Bill Lawrence did a great job. Next car I buy, I’ll be...

Bill Lawrence did a great job. Next car I buy, I’ll be looking for Bill. He was very thorough and went through our vehicles explaining every feature and technology.

DEALERRATER
JOHNLOVEMONKEYS
Full Star Full Star Full Star Full Star Full Star
3-19-2020
Perfect Service

Stopped in for a routine maintenance... Dana took care of me. Also mentioned 2 things I needed to have checked out and got me out of there in less than 60 minutes. Thanks!!

CARS
JOHNLOVEMONKEYS
Full Star Full Star Full Star Full Star Full Star
3-19-2020
Perfect Service

Stopped in for a routine maintenance... Dana took care of me. Also mentioned 2 things I needed to have checked out and got me out of there in less than 60 minutes. Thanks!!

CARS
MARK_651
Full Star Full Star Full Star Full Star Full Star
3-19-2020
Bill Lawrence did a great job. Next car I buy, I'll be...

Bill Lawrence did a great job. Next car I buy, I'll be looking for Bill. He was very thorough and went through our vehicles explaining every feature and technology.

CARS
BKRMAMA1
Full Star Full Star Full Star Full Star Full Star
3-19-2020
Picked Up for service!

My car was due for a tire rotation, but with what is going on and everyone staying in I thought I would get it done at a later date... that is until Heiser posted about pick up and deliver back to your home free of charge! I called at 11 and at 1 James picked up my vehicle and 1 hour and 15 min later delivered it back to me, Service Complete! I was impressed that James wore sterile gloves to drive my car. Everything was handled with the utmost care. Thanks so much Heiser...

CARS
PAKUTHOR
Full Star Full Star Full Star Full Star Full Star
3-19-2020
I had such a great experience here that I wish I was rich...

I had such a great experience here that I wish I was rich so I can go back and buy more cars! Trevor Tucek reached out to me within seconds of me putting in a request to see a car online. He was so flexible with me (I changed my apt time about three times) and when I arrived, I was tended to immediately. I was then brought to Alex Hall, who worked for hours with my parents and I. He must have ran miles that day between talking to us and going to the back to try to get my monthly payments down to where I needed them to be. He was very kind and had a great sense of humor. Being that this is my first car purchase, I did not know much of the process. Alex never looked like he was in a rush or trying to push us out the door. I asked for either a white or a black car, and we settled for blue with SO many cool features that I never knew I'd love so much. The blue is also very pretty. I can't stop looking out at my car. Alex also always checked in on us to make sure that we were not waiting too long for the paperwork process. He made us feel important and very visible. I could not say enough good stuff about him! He felt like family by the end of the day! Moving forward, we worked with Brett Maple. He told us that he was new to the branch and asked us to be patient with him since a lot of the paperwork was slightly different. If he had not said that, I would not even know. He went through the whole application process with us without skipping a beat. He also was very patient in explaining terms to me and I'm so pleased to have worked with him. I feel like he really listened to us and did not try to keep pushing and pushing after we say no to extra things. I absolutely loved my experience here and would recommend everyone here for their cars. I was so afraid to buy a car, but I can really tell that everyone worked hard to make sure that I got the deal that I wanted. I was treated with kindness by everyone from the front of the store to the back. Thank you to Heiser TOYOTA for making a girl happy!!

DEALERRATER
TDBLAUBACH
Full Star Full Star Full Star Full Star Full Star
3-18-2020
Tria did a great job answering all of our questions and...

Tria did a great job answering all of our questions and getting the little things (bigger things to us) taken care. He was also a good liaison between us and the sales manager. We are very satisfied. Looking forward to driving another Toyota to the 350,000 mile mark. Todd and Denise Blaubach

DEALERRATER
JAMESHER89
Full Star Full Star Full Star Full Star Full Star
3-18-2020
Tria lee was awesome to work with definitely recommend...

Tria lee was awesome to work with definitely recommend working with at heiser when in the market with new cars or used cars fantastic job.

CARS
JAMESHER89
Full Star Full Star Full Star Full Star Full Star
3-18-2020
Tria lee was awesome to work with definitely recommend...

Tria lee was awesome to work with definitely recommend working with at heiser when in the market with new cars or used cars fantastic job.

CARS
TDBLAUBACH
Full Star Full Star Full Star Full Star Full Star
3-18-2020
Tria did a great job answering all of our questions and...

Tria did a great job answering all of our questions and getting the little things (bigger things to us) taken care. He was also a good liaison between us and the sales manager. We are very satisfied. Looking forward to driving another Toyota to the 350,000 mile mark. Todd and Denise Blaubach

DEALERRATER
DALELEIFKER
Full Star Full Star Full Star Full Star Full Star
3-17-2020
Quick turn around on a new car issue not starting. Thank...

Quick turn around on a new car issue not starting. Thank you for your prompt attention to my issue thus allowing me to get back to work timely.

GOOGLE
Glenn Saito
Full Star Full Star Full Star Empty Star Empty Star
3-17-2020
GOOGLE
Elaine Schumacher
Full Star Full Star Full Star Full Star Empty Star
3-17-2020
Elaine Schumacher

The person that set up our appointment had down a vehicle we no longer owned. Otherwise the service was friendly and fast

CARS
DALELEIFKER
Full Star Full Star Full Star Full Star Full Star
3-17-2020
Quick turn around on a new car issue not starting. Thank...

Quick turn around on a new car issue not starting. Thank you for your prompt attention to my issue thus allowing me to get back to work timely.

DEALERRATER
LASUSAV
Full Star Full Star Full Star Full Star Full Star
3-16-2020
Always courteous and professional service. The service...

Always courteous and professional service. The service department is one of the reasons I come to Heiser Toyota. Have been a loyal customer for over 20 years!

DEALERRATER
DRP4904
Full Star Full Star Full Star Full Star Full Star
3-16-2020
I am totally satisfied in the service I received. It took...

I am totally satisfied in the service I received. It took less time than I was told it would take. Thank you for your support.

DEALERRATER
badmoose
Full Star Full Star Full Star Full Star Empty Star
3-16-2020
Messy Oil Change, TPMS not reading

I have always had great service at Heiser Toyota, This time I'm not sure what happened. Saturday after I got home, I walked past the front of my truck, I could smell a hint of oil burning. So I popped the hood, there was oil allover the engine cover, with puddles in the indentations. I took pictures and removed the cover and cleaned it up. Also noticed that the TPMS wasn't reading on the dash, when I ran through the menus.

DEALERRATER
TOM
Full Star Full Star Full Star Full Star Full Star
3-16-2020
Great Service

Bob took great care of me and my car. Always exceeds my expectations, that just does not happen that much these days. Ready when promised and I love the pre-paid maintenance, no bill to pay, just grab the keys and go!

CARS
TOM
Full Star Full Star Full Star Full Star Full Star
3-16-2020
Great Service

Bob took great care of me and my car. Always exceeds my expectations, that just does not happen that much these days. Ready when promised and I love the pre-paid maintenance, no bill to pay, just grab the keys and go!

CARS
badmoose
Full Star Full Star Full Star Empty Star Empty Star
3-16-2020
Messy Oil Change, TPMS not reading

I have always had great service at Heiser Toyota, This time I'm not sure what happened. Saturday after I got home, I walked past the front of my truck, I could smell a hint of oil burning. So I popped the hood, there was oil allover the engine cover, with puddles in the indentations. I took pictures and removed the cover and cleaned it up. Also noticed that the TPMS wasn't reading on the dash, when I ran through the menus.

CARS
DRP4904
Full Star Full Star Full Star Full Star Full Star
3-16-2020
I am totally satisfied in the service I received. It took...

I am totally satisfied in the service I received. It took less time than I was told it would take. Thank you for your support.

CARS
LASUSAV
Full Star Full Star Full Star Full Star Full Star
3-16-2020
Always courteous and professional service. The service...

Always courteous and professional service. The service department is one of the reasons I come to Heiser Toyota. Have been a loyal customer for over 20 years!