Testimonials

DEALERRATER
KOSSCHRISTINE
Full Star Full Star Full Star Full Star Full Star
12-5-2019
The most friendliest car dealership we know.

Coming to Heiser is like dealing with family. Al has always treated us so friendly, and listens to all of our needs, and concerns. Such a professional place to do business. Your service department is excellent. We recommend your dealership always. Thank you for being so fabulous...don't ever change.

GOOGLE
Matthew Ward
Full Star Full Star Full Star Full Star Full Star
12-5-2019
Matthew Ward

The staff at Heiser were outstanding to say the least. I recently bought my first new car (and first car at a dealership) and i was surprised by how easy/painless the whole process was. I was in and out quickly, and the staff were extremely helpful in making sure i knew the ins and outs of my new car. Jorgo Ndina was my sales representative and he seemingly knew more about the vehicle i was purchasing than the engineers who designed it. I would definitely recommend Heiser to anyone looking for a new Toyota!

DEALERRATER
Rav4Fan
Full Star Full Star Full Star Full Star Full Star
12-5-2019
Great communication and efficiency

I came in for my 20,000 mile service (oil change and tire rotation) with an appointment. Communication was excellent from start to finish. The gentleman helping me even came out halfway through for an update. In the past, I would need to go ask so this was a pleasant change. My car was done several minutes before I expected which was an added bonus. I believe it was Vincent that worked with me.

DEALERRATER
KCDC95
Full Star Full Star Full Star Full Star Full Star
12-5-2019
Nice people, easy car buying experience

Buying our car via the internet with Brian was an easy and painless process. We got a fair price plus peace of mind knowing our used car was safe and ready to drive after its thorough inspection.

DEALERRATER
KJFREDS19
Full Star Full Star Full Star Full Star Full Star
12-5-2019
Excellent professional service

I always have an excellent experience at Heiser Toyota Milwaukee auto mall! The service advisors are top notch and know how to give great customer service. I would highly recommend this dealership for purchasing or service work! Beats any other dealership that I have dealt with

DEALERRATER
GER_YANG920
Full Star Full Star Full Star Full Star Full Star
12-5-2019
Owner of 2019 Rav4

My wife and I came in just for a look. But wound up buying a brand new vehicle. Thanks to Tria Lee for helping us come to an agreement. He was with great help and never pressured us to purchase.

DEALERRATER
ANNGOVAM
Full Star Full Star Full Star Full Star Full Star
12-5-2019
In for oil change/rotation of tires

The rep was very friendly and very knowledge. He took care of me and he got me out in about 30 minutes. As he was preparing the paper work, it was like we were old friends The world needs more.people like Mr. Robert Arcisxewski

DEALERRATER
ADAMGARSKI2000
Full Star Full Star Full Star Full Star Full Star
12-5-2019
Exceptional Oil Change

Great customer service given by all employees that I came in contact with. Service was done quick and thorough. Overall experience was exceptional. Will be back.

DEALERRATER
GJSTELTER
Full Star Full Star Full Star Full Star Full Star
12-4-2019
Heiser vehicle lease - Toyota Rav 4 (2019)

This is my 4th leased vehicle from Heiser, at least two and possibly three of those times was with Roger Droukas as the salesperson. I have never had a bad experience with anyone at Heiser. Roger was very helpful in answering any and all questions. All aspects of the leasing experience were professional, polite and pleasant.

DEALERRATER
Scezra
Full Star Full Star Full Star Full Star Full Star
12-4-2019
Great experience

Had a great experience with Jason and the rest of the people I interacted with last weekend. I appreciate Jason's up front approach and didnt feel pressured to make a deal I wasn't comfortable with. I'll be sure to let me friends know about my good experience.

DEALERRATER
E.J.NELSON
Full Star Full Star Full Star Full Star Full Star
12-4-2019
A painless process for someone who hates car shopping

Amazingly fast - took my trade-in, set up financing and got me out the door with my new car in just a 2 hours so I could make my flight for the Thanksgiving holiday. Roger is easy to work with —this is my 4th vehicle purchased from Roger Droukas.

DEALERRATER
SHARONAK55
Full Star Full Star Full Star Full Star Full Star
12-4-2019
Annual maintenance

Easy to schedule appointment at convenient time. Expedient and courteous check in and checkout. Work was done in expected time limit. Nice waiting room...amenities include beverages, popcorn and snacks.

DEALERRATER
COBBSC
Full Star Full Star Full Star Full Star Full Star
12-4-2019
Sales rep

Jorgo was great! He was very knowledgeable about the vehicle and answered all of our questions and we were deciding on the best choice for us. Jorgo also spent a great deal of time with us going over all the vehicle's feature after the sale.

DEALERRATER
JW
Full Star Full Star Full Star Full Star Full Star
12-4-2019
Good Service

Our appointment when off as scheduled. Any questions we had were answered promptly. Service was good. We were there for a 5,000 mile check.

DEALERRATER
DREWTOSA
Full Star Full Star Full Star Full Star Full Star
12-4-2019
Great experience

We had a great experience purchasing a vehicle. All personnel were very friendly and accommodating. They were able to find a vehicle very quickly with all the correct specifications we were looking for. I was very appreciative of making the purchasing process smooth and painless. Cody and Shahat were extremely professional and great to work with!

DEALERRATER
JCNASH99
Full Star Full Star Full Star Full Star Full Star
12-4-2019
Speedy service

Speedy service Service was performed in appropriate time that was promised, well done. Special hi to Joe K. 😀. He’s the best!👍 I also enjoyed your coffee.

DEALERRATER
dvandeleest
Full Star Full Star Full Star Full Star Full Star
12-4-2019
Great customer service

Jason did a great job in getting us the vehicle we wanted. Gave us pros and cons of the two we looked at. Well done!

DEALERRATER
debbieltonn
Full Star Full Star Full Star Full Star Empty Star
12-4-2019
Service Rep

My Service Rep was friendly, let me know a couple of times how things were going. Explained everything that they did. Vincent was very efficient. Service was fast.

CARS
MCHAN777
Full Star Full Star Full Star Full Star Full Star
12-3-2019
The 12 month service for our new 2019 RAV4 Car.

The service was excellent and the personel did an outstanding job! Quick friendly service for my RAV4 and it was well done.... less than 1 hour maintenance for rotation of tires and changing the synthetic OIL! Thank you!

CARS
MSawall
Full Star Full Star Full Star Full Star Full Star
12-3-2019
Great service

I went in to the dealership to just look at a vehicle. I didn't want to trade in my minivan. The team at Heiser was so kind, humorous, and helpful. Jorjo was down to earth, and took the time to show me all the "bells and whistles" on the new vehicle. Needless to say I left the office that day with a new (to me) car that has everything I was looking for and more. Their trade prices were above blue book which helped me make up my mind. Great experience. Highly reccomend! Shahat was a great guy to work with for financing as well (really tried to make my payment as low as possible for me)! May be a customer for life (however I plan on driving this Highlander until the wheels fall off)! Thank you Heiser for the great experience.

DEALERRATER
CRPERONA
Full Star Full Star Full Star Full Star Full Star
12-3-2019
Great Experience!

It was a pleasure to work with the staff at Heiser Toyota! Very knowledgeable and respectful of my time!! Will definitely be back for my next vehicle.

GOOGLE
Clara Yang
Full Star Full Star Full Star Full Star Empty Star
12-3-2019
DEALERRATER
DPIERCE2747
Full Star Full Star Full Star Full Star Full Star
12-3-2019
Reliable Service

My service at the dealership was just as expected. Check-in was a breeze. Once checked in , I was able to wait in a place of comfort with refreshments. I received an update about what was going on with my car prior to completion. It was completed to my satisfaction and I was soon on my way.

DEALERRATER
MSawall
Full Star Full Star Full Star Full Star Full Star
12-3-2019
Great service

I went in to the dealership to just look at a vehicle. I didn’t want to trade in my minivan. The team at Heiser was so kind, humorous, and helpful. Jorjo was down to earth, and took the time to show me all the “bells and whistles” on the new vehicle. Needless to say I left the office that day with a new (to me) car that has everything I was looking for and more. Their trade prices were above blue book which helped me make up my mind. Great experience. Highly reccomend! Shahat was a great guy to work with for financing as well (really tried to make my payment as low as possible for me)! May be a customer for life (however I plan on driving this Highlander until the wheels fall off)! Thank you Heiser for the great experience.

DEALERRATER
MCHAN777
Full Star Full Star Full Star Full Star Full Star
12-3-2019
The 12 month service for our new 2019 RAV4 Car.

The service was excellent and the personel did an outstanding job! Quick friendly service for my RAV4 and it was well done.... less than 1 hour maintenance for rotation of tires and changing the synthetic OIL! Thank you!

DEALERRATER
WRMOE
Full Star Full Star Full Star Full Star Full Star
12-2-2019
Very good experience

Ask for Billy. He was great. It was a no hassle visit. They worked with me on a trade. I would re omens this dealer for sure. Bill Appleton, WI

CARS
WRMOE
Full Star Full Star Full Star Full Star Full Star
12-2-2019
Very good experience

Ask for Billy. He was great. It was a no hassle visit. They worked with me on a trade. I would re omens this dealer for sure. Bill Appleton, WI

DEALERRATER
Chris W.
Full Star Full Star Full Star Full Star Full Star
12-1-2019
Fantastic Experience

James Hicks made our car leasing experience easy, quick and efficient! James is a top notch salesman unlike any salesman I’ve dealt with before. He is kind, honest, and will work to get you an amazing deal! I highly recommend him!

DEALERRATER
Heidi
Full Star Full Star Full Star Full Star Full Star
12-1-2019
new tires, oil change and a recall from last year.

Overall experience was good, as it usually is. My only complaint is that 3 of 4 valve covers were missing off of new tires. My husband noticed on Friday. I will call service department tomorrow. Vincent was very polite, answered all my questions. Where you see 4 stores below for quality of work is simply because of carelessness to not replace valve covers on new tires,

CARS
Chris W.
Full Star Full Star Full Star Full Star Full Star
12-1-2019
Fantastic Experience

James Hicks made our car leasing experience easy, quick and efficient! James is a top notch salesman unlike any salesman I've dealt with before. He is kind, honest, and will work to get you an amazing deal! I highly recommend him!

CARS
Heidi
Full Star Full Star Full Star Full Star Full Star
12-1-2019
new tires, oil change and a recall from last year.

Overall experience was good, as it usually is. My only complaint is that 3 of 4 valve covers were missing off of new tires. My husband noticed on Friday. I will call service department tomorrow. Vincent was very polite, answered all my questions. Where you see 4 stores below for quality of work is simply because of carelessness to not replace valve covers on new tires,

CARS
gschley13
Full Star Full Star Full Star Full Star Full Star
11-29-2019
Excellent experience purchasing my new car

We were just starting to look for a new car when we met Altaf Hussein at Heiser. They didn't have what I was looking for but Al went out of his way to save the sale by finding us the right vehicle at another dealership. Then he provided us exceptional service when we picked up the new car. I would very highly recommend Altaf to anyone looking for a new vehicle. Both my spouse and I were extremely pleased with the service Al provided us.

DEALERRATER
ANITAL255
Full Star Full Star Full Star Full Star Full Star
11-29-2019
James Hicks III is the one to work with; honest and caring.

James came thru for me once again. Answers every ? and explains the "details". I wouldn't work with anyone else. Highly recommend him to friends and family.

CARS
JORDANLHARPER5
Full Star Full Star Full Star Full Star Full Star
11-29-2019
It was a very intriguing experience for me!

very helpful service and staff. no major issues with the service or the time taken to complete the task for the day. I will certainly be back again

DEALERRATER
JORDANLHARPER5
Full Star Full Star Full Star Full Star Full Star
11-29-2019
It was a very intriguing experience for me!

very helpful service and staff. no major issues with the service or the time taken to complete the task for the day. I will certainly be back again

GOOGLE
Jessie Calderon
Full Star Full Star Full Star Full Star Full Star
11-29-2019
Jessie Calderon

Excellent

DEALERRATER
Edrakas
Full Star Full Star Full Star Full Star Full Star
11-29-2019
Worked with Al Hussain I’m buying my first truck. Al was...

Worked with Al Hussain in buying my first truck. Al was extremely helpful and made me feel like his main priority every step of the way. Would definitely recommend Al and Heiser Toyota to friends and family.

DEALERRATER
gschley13
Full Star Full Star Full Star Full Star Full Star
11-29-2019
Excellent experience purchasing my new car

We were just starting to look for a new car when we met Altaf Hussein at Heiser. They didn’t have what I was looking for but Al went out of his way to save the sale by finding us the right vehicle at another dealership. Then he provided us exceptional service when we picked up the new car. I would very highly recommend Altaf to anyone looking for a new vehicle. Both my spouse and I were extremely pleased with the service Al provided us.

CARS
ANITAL255
Full Star Full Star Full Star Full Star Full Star
11-29-2019
James Hicks III is the one to work with; honest and caring.

James came thru for me once again. Answers every ? and explains the "details". I wouldn't work with anyone else. Highly recommend him to friends and family.

CARS
Edrakas
Full Star Full Star Full Star Full Star Full Star
11-29-2019
Worked with Al Hussain I'm buying my first truck. Al was...

Worked with Al Hussain in buying my first truck. Al was extremely helpful and made me feel like his main priority every step of the way. Would definitely recommend Al and Heiser Toyota to friends and family.

CARS
Gwheeler
Full Star Full Star Full Star Full Star Full Star
11-28-2019
Bob was very helpful and friendly. Dana was rude, terrible.

I purchased my car here and typically receive great customer service. Dana was rude and refused my business because she said they were too busy unless I had an appointment or could leave my car all day. I got a ride so I could leave my car and Bob had my service completed in two hours. Very confused why the whole scenario changed depending on the service representative. Bob was awesome.

CARS
ADAMWALTERS50
Full Star Full Star Full Star Full Star Full Star
11-28-2019
Great to work with

They took their time to get to know what my needs and what I was looking for. They were very easy to work with and helped me go over every feature on my new vehicle. Overall a very good car buying experience.

CARS
Bevgrad53
Full Star Full Star Full Star Full Star Full Star
11-28-2019
Great to Work with.

He's one of the best salesmen at Heiser. This is my 6th vehicle I'm leasing from him and I will stay with him as my salesman as long as he's working.

DEALERRATER
Gwheeler
Full Star Full Star Full Star Full Star Full Star
11-28-2019
Bob was very helpful and friendly. Dana was rude, terrible.

I purchased my car here and typically receive great customer service. Dana was rude and refused my business because she said they were too busy unless I had an appointment or could leave my car all day. I got a ride so I could leave my car and Bob had my service completed in two hours. Very confused why the whole scenario changed depending on the service representative. Bob was awesome.

DEALERRATER
Bevgrad53
Full Star Full Star Full Star Full Star Full Star
11-28-2019
Great to Work with.

He’s one of the best salesmen at Heiser. This is my 6th vehicle I’m leasing from him and I will stay with him as my salesman as long as he’s working.

DEALERRATER
HSKOSLO
Full Star Full Star Full Star Full Star Full Star
11-28-2019
Helpful, friendly and great service!

I left feeling confident that my vehicle was safe and a sense of relief that it was in good hands. The waiting area was very comfortable, reading material up to date and neatly organized, not to mention the popcorn and hot chocolate! A very comfortable wait.

DEALERRATER
ADAMWALTERS50
Full Star Full Star Full Star Full Star Full Star
11-28-2019
Great to work with

They took their time to get to know what my needs and what I was looking for. They were very easy to work with and helped me go over every feature on my new vehicle. Overall a very good car buying experience.

DEALERRATER
SBARTOS
Full Star Full Star Full Star Full Star Full Star
11-27-2019
The representative was very effiecient and communicated well

Chue was polite and responsive to get me in and out for my car service appointment. Thank-you for the coke and hope you get the refigerator repaired soon. Steve

CARS
NaturallyUnique
Full Star Full Star Full Star Full Star Full Star
11-27-2019
Great Service!!

Loved the service!! The guys were great!! I will be back and I will definitely send others this way. Great Experience!! The process was easy breezy.

CARS
SBARTOS
Full Star Full Star Full Star Full Star Full Star
11-27-2019
The representative was very effiecient and communicated well

Chue was polite and responsive to get me in and out for my car service appointment. Thank-you for the coke and hope you get the refigerator repaired soon. Steve